Product Owner, VP

Join us as a Product Owner Were looking for someone to support senior management in driving the development of our digital payment product priorities and investment needsYoull be putting the customer at the heart of our product plans and constantly improving their digital journeyThis is an opportunity to oversee the service delivery of our pricing and billing capability set, making sure all aspects of our digital customer journey deliver an exceptional customer experienceWe're offering this role at vice president level What you'll do Were looking for someone to own the digital journey, driving aspects like performance management, service proposition and customer experience. Youll be setting the vision for a whole host of features relating to pricing and billing, making sure that we create a world-class digital experience for our customers. Whats more, youll take ownership of the digital roadmap and the definition, management and prioritisation of the digital backlog. Youll also be: Using information relating to customers, business stakeholders, market conditions and business risks to prioritise and deliver improvements to our pricing and billing capabilityDriving all aspects of our pricing and billing capability, including performance management, service proposition and customer / colleague experienceWorking with stakeholders and delivering on KPI's to inform and monitor the customer and colleague experienceMaking sure that continuous improvements are within agreed budgetsWriting effective user stories and working closely with engineering colleagues to ensure successful and efficient delivery of the product backlog The skills you'll need In this role, youll need to have previous experience of working in a Scrum or Agile team. Youll need the ability to innovate, partner and collaborate with customers and colleagues to implement the best digital experience for our customers. In addition, youll have a successful track record of digital delivery and operations along with digital capability management and human centred design experience. Youll also be expected to have: An understanding of the needs of business customers and how we can serve them digitallyA passion for customer centric designFamiliarity with digital product management techniques, such as Lean start-upExperience in writing user stories, acceptance criteria, and proactively managing a backlog with an engineering teamExperience in financial operations, covering collections, pricing engine management, billing & invoicing and financial ledger control, with strong knowledge of UK regulations including HMRC requirements and relevant legislation Join us as a Product Owner Were looking for someone to support senior management in driving the development of our digital payment product priorities and investment needsYoull be putting the customer at the heart of our product plans and constantly improving their digital journeyThis is an opportunity to oversee the service delivery of our pricing and billing capability set, making sure all aspects of our digital customer journey deliver an exceptional customer experienceWe're offering this role at vice president level What you'll do Were looking for someone to own the digital journey, driving aspects like performance management, service proposition and customer experience. Youll be setting the vision for a whole host of features relating to pricing and billing, making sure that we create a world-class digital experience for our customers. Whats more, youll take ownership of the digital roadmap and the definition, management and prioritisation of the digital backlog. Youll also be: Using information relating to customers, business stakeholders, market conditions and business risks to prioritise and deliver improvements to our pricing and billing capabilityDriving all aspects of our pricing and billing capability, including performance management, service proposition and customer / colleague experienceWorking with stakeholders and delivering on KPI's to inform and monitor the customer and colleague experienceMaking sure that continuous improvements are within agreed budgetsWriting effective user stories and working closely with engineering colleagues to ensure successful and efficient delivery of the product backlog The skills you'll need In this role, youll need to have previous experience of working in a Scrum or Agile team. Youll need the ability to innovate, partner and collaborate with customers and colleagues to implement the best digital experience for our customers. In addition, youll have a successful track record of digital delivery and operations along with digital capability management and human centred design experience. Youll also be expected to have: An understanding of the needs of business customers and how we can serve them digitallyA passion for customer centric designFamiliarity with digital product management techniques, such as Lean