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About the role
Certified Oracle Field Service Cloud Developer will have expert level knowledge and experience configuring and designing/redesigning Oracle Field Service (formerly known as TOA). Responsibilities: Gather business requirements and document fit gap analysis to design. Collaborate with IT/business and development teams. Present Cloud functional application guidance to team regarding Cloud best practices during implementation. Configure, integrate, maintain, and enhance Oracle Field Service Cloud features to meet business requirements. Oracle Field Service Techno Functional expertise in the following subject areas: Environment Setup System Administration Configure Capacity Setup collaboration groups and helpdesk users Configure message scenarios Set up an activity filter for routing Configure/develop Plug-In Set up daily extract file structure Routing Automation (Routing process, profiles, plans, Strategy, Visualization, Troubleshooting) Oracle Field Service Capacity/Quota Management Analytics/Dashboard Integrate OFSC with OSvC, OEC, OAC, BI, HCM, Mobile apps, ERP and CRM. Integrate with DocuSign or Third-party apps Manage service requests and coordinate effectively with Oracle Cloud Support. Experience setting up Github Pipelines to automated deployment to Externally Hosted and OFS hosted plugins. Extensive Java script or Type Script experience with industry best practices.
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