CRM Power Platform Dynamics Support Analyst

The successful candidate will be required to: Work directly with clients to support various projects and solutions. Extensive experience in the MS Dynamics Supporting Dynamics 365 CRM in line with best practices. Creating, modifying, and troubleshooting existing applications Actively contribute to the continuous improvement of development processes that enhance the performance and quality of personal and team deliverables. Work flexibly and imaginatively in a changing and evolving project environment. Actively contribute to the continuous improvement of development processes that enhance the performance and quality of personal and team deliverables. Work flexibly and imaginatively in a changing and evolving project environment. Work to continuously improve the CRM operating environments, both on-premises and cloud. Assist with maintaining the ongoing reliability, performance, and support of the CRM Environment. This includes monitoring the operating environments, responding to incidents and problems Provide direction, instruction and guidance to the Power Platform & CRM user base Work across all functional areas of the organisation to identify how D365/CRM can add value. Support and maintain process automations and Power Apps to drive efficiency in business processes Technologies Microsoft Power Platform (certified) Dynamics 365 (certified) SQL FetchXML Proficiency with Microsoft Excel, Word, PowerPoint. Knowledge of Dataverse Experience with of CRM systems Understanding of how data flows between different CRM systems Qualifications Graduate Additional Information Excellent Communication Skills required.