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About the role
Location In-Office Pune, Mumbai, Kolkata, Chennai, Bangalore, Hyderabad, India Project Scope Migration of infra from traditional security platforms to Zscaler cloud-based platform. Resources required to work in hyper care support team (telephonic / email / Chat support) which will involve handling deployment related incidents around the globe. Skillset Required Sound knowledge on Zscaler ZIA and ZPA architecture, preferably certified ZIA / ZPA Handson experience or extensive training on Zscaler is mandatory Windows Client OS troubleshooting for networking issues Installation and uninstallation of software (VPN clients, antivirus etc.) Troubleshooting VPN client software Good and professional English communication is a must Candidates should be willing to work in shifts L2 knowledge on firewall technologies Basic network switching Sound knowledge of VPN technologies Good understanding of network security Shift Coverage 24 * 7 Seniority Level Associate Employment Type Full-time Job Function Engineering and Information Technology Industries IT Services and IT Consulting Location In-Office Pune, Mumbai, Kolkata, Chennai, Bangalore, Hyderabad, India Project Scope Migration of infra from traditional security platforms to Zscaler cloud-based platform. Resources required to work in hyper care support team (telephonic / email / Chat support) which will involve handling deployment related incidents around the globe. Skillset Required Sound knowledge on Zscaler ZIA and ZPA architecture, preferably certified ZIA / ZPA Handson experience or extensive training on Zscaler is mandatory Windows Client OS troubleshooting for networking issues Installation and uninstallation of software (VPN clients, antivirus etc.) Troubleshooting VPN client software Good and professional English communication is a must Candidates should be willing to work in shifts L2 knowledge on firewall technologies Basic network switching Sound knowledge of VPN technologies Good understanding of network security Shift Coverage 24 * 7 Seniority Level Associate Employment Type Full-time Job Function Engineering and Information Technology Industries IT Services and IT Consulting
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