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About the role
Title: ServiceNow Developer - ITAM-HAM-SAM Location: Bangalore, Karnataka, IN Requisition ID: 134486 Job Summary We are looking for an experienced ServiceNow ITAM Specialist with strong expertise in Hardware Asset Management (HAM) and Software Asset Management (SAM). The ideal candidate will have 4 years of hands-on ServiceNow development experience with excellent communication and interpersonal skills. ServiceNow Certified System Administrator (CSA) is mandatory. ServiceNow CIS-ITAM would be a strong plus. Job Requirements - 4 years of ServiceNow development experience in ITAM (HAM/SAM) modules - ITAM (HAM) - Hardware Asset Lifecycle Management, CMDB CI Data Modelling & Class Hierarchy, Asset Discovery & Reconciliation, Hardware Inventory Audits, Asset Depreciation & Financial Tracking, Stockroom Management, Asset Transfer & Disposal workflows, Hardware Refresh & Retirement cycles, Procurement & Receiving workflows, Barcode/RFID Asset Tracking, CMDB Health Scorecards & Governance, Exposure to Agent Client Collector (ACC) and Jamf integration for hardware discovery and inventory management - ITAM (SAM) - SAM Pro Implementation & Configuration, Software License Entitlement & Compliance Management, License Reconciliation (Allocated vs Consumed), Software Normalization & Publisher CatLog Management, Reclamation Rules & Automation, EOL/EOS Tracking, True-Up & Compliance Position Reporting, Content Library Management, Unrecognized Software Management, Publisher-specific Compliance (Microsoft, Oracle, IBM, Adobe), Software Spend Analytics & Optimization, Subscription Management, Exposure to SaaS-based Publisher implementations and SaaS License Management - Experience with CSDM (Common Service Data Model) alignment and implementation - Experience with Service Graph Connectors and Discovery - Experience integrating ITAM with procurement systems - Expertise in JavaScript and Glide scripting - Expertise in Service Portal development - Exposure to at least one JavaScript framework like AngularJS or React - Familiarity with SOA technologies including REST and SOAP - Expertise with HTML, CSS, Bootstrap and AJAX - Solid analytical, communication and consulting skills with ability to present License Compliance position to stakeholders - Proven team player with ability to handle cultural diversity Education Technical Skills Required - ITAM - HAM, SAM Pro, CMDB, CSDM, Asset Lifecycle, License Compliance, Discovery & Reconciliation, Service Graph Connectors - Client Scripts, UI Policy, UI Scripts, Script Includes, Business Rules, Scheduled Jobs - Flow Designer, Integration Hub, Performance Analytics, ATF (Automated Test Framework) Completed Bachelor's and Master's degree. Job Segment ERP, Web Design, Testing, Developer, Procurement, Technology, Creative, Operations .
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