Padmi

Field Support Engineer

MumbaiPosted 2 months ago
IT supportJuniorFull Time; Regular
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Job Title: Field Service Executive Job Type: Field Job Requirement: Bike/Scooter Mandatory Work Location: Hospitals Job Description: We are looking for a Field Service Executive who will be responsible for client support, training, and product demonstration inside hospitals. The role involves working closely with hospital staff to ensure smooth usage of tablets and computer-based software. Key Responsibilities: Train hospital staff on product usage Conduct product demonstrations on tablets and computers Provide on-ground support and handholding to customers Resolve customer queries related to product functionality Troubleshoot technical issues related to Wi-Fi, hardware, Android devices, etc. Identify and report bugs to the software team and coordinate for resolution & ETA Analyze customer operational challenges and explain software features & benefits accordingly Ensure excellent problem-solving and troubleshooting support Eligibility & Skills Required: Bike/Scooter is mandatory Basic knowledge of tablets, computers, Android & Wi-Fi troubleshooting Good communication and customer-handling skills Willingness to work in the field and inside hospitals Share your CV on: Ashwini / 8976809336 Job Title: Field Service Executive Job Type: Field Job Requirement: Bike/Scooter Mandatory Work Location: Hospitals Job Description: We are looking for a Field Service Executive who will be responsible for client support, training, and product demonstration inside hospitals. The role involves working closely with hospital staff to ensure smooth usage of tablets and computer-based software. Key Responsibilities: Train hospital staff on product usage Conduct product demonstrations on tablets and computers Provide on-ground support and handholding to customers Resolve customer queries related to product functionality Troubleshoot technical issues related to Wi-Fi, hardware, Android devices, etc. Identify and report bugs to the software team and coordinate for resolution & ETA Analyze customer operational challenges and explain software features & benefits accordingly Ensure excellent problem-solving and troubleshooting support Eligibility & Skills Required: Bike/Scooter is mandatory Basic knowledge of tablets, computers, Android & Wi-Fi troubleshooting Good communication and customer-handling skills Willingness to work in the field and inside hospitals Share your CV on: Ashwini / 8976809336

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