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About the role
JOB DESCRIPTION Job Title IT Systems Administrator 2-5 Years Experience Company Name NewAgeSys IT a division of NewAgeSys Location Carnival Infopark Phase 2 Kakkanad Ernakulam Job Type Onsite Shift Timing 5 30 pm to 2 30 pm IST US Business hours About the company NewAgeSysIT a division of NewAgeSys Inc established in 1994 based at New Jersey specializes in mobile app development and consulting helping clients maximize the reach and effectiveness of their business by leveraging the latest technology Being a full service mobile and web development firm NewAgeSysIT focuses on servicing clients across North America UK Europe Middle East Singapore and Australia We accomplish this by creating a long-term relationship with our clients from brainstorming the initial idea strategizing the project plan building and deploying cost effective solutions with a solid foundation of support and maintenance Manage and maintain LAN WAN VPNs servers storage cloud services and firewalls for India and US offices Provide Desktop support hardware software troubleshooting upgrades peripherals and IT assistance across time zones Administer Active Directory user provisioning GPOs authentication integrations and domain management controllers DNS group policies Administer user accounts permissions and access controls across company portals and platforms ensuring employees have the required access for business operations in line with company policies Implement and monitor IT security protocols exposure to EDR tools e g CrowdStrike SentinelOne would be an advantage Coordinate with security teams to ensure compliance and data protection Document processes incidents and infrastructure changes Plan and execute upgrades patches and maintenance with cross-functional teams Monitor system performance availability and engage service providers when required Support IP phone configuration and troubleshooting Qualifications Bachelor s degree in CS IT or related field 4-6 years of experience in IT infrastructure administration preferably with central data center coordination Strong knowledge of AD domain management DNS DHCP VPNs and firewalls Experience with IT security and compliance frameworks Excellent communication documentation and coordination skills Skills Robust problem-solving and analytical ability Detail-oriented with good documentation practices Able to manage multiple tasks under pressure and deadlines Good interpersonal skills for cross-team and external collaboration JOB DESCRIPTION Job Title IT Systems Administrator 2-5 Years Experience Company Name NewAgeSys IT a division of NewAgeSys Location Carnival Infopark Phase 2 Kakkanad Ernakulam Job Type Onsite Shift Timing 5 30 pm to 2 30 pm IST US Business hours About the company NewAgeSysIT a division of NewAgeSys Inc established in 1994 based at New Jersey specializes in mobile app development and consulting helping clients maximize the reach and effectiveness of their business by leveraging the latest technology Being a full service mobile and web development firm NewAgeSysIT focuses on servicing clients across North America UK Europe Middle East Singapore and Australia We accomplish this by creating a long-term relationship with our clients from brainstorming the initial idea strategizing the project plan building and deploying cost effective solutions with a solid foundation of support and maintenance Manage and maintain LAN WAN VPNs servers storage cloud services and firewalls for India and US offices Provide Desktop support hardware software troubleshooting upgrades peripherals and IT assistance across time zones Administer Active Directory user provisioning GPOs authentication integrations and domain management controllers DNS group policies Administer user accounts permissions and access controls across company portals and platforms ensuring employees have the required access for business operations in line with company policies Implement and monitor IT security protocols exposure to EDR tools e g CrowdStrike SentinelOne would be an advantage Coordinate with security teams to ensure compliance and data protection Document processes incidents and infrastructure changes Plan and execute upgrades patches and maintenance with cross-functional teams Monitor system performance availability and engage service providers when required Support IP phone configuration and troubleshooting Qualifications Bachelor s degree in CS IT or related field 4-6 years of experience in IT infrastructure administration preferably with central data center coordination Strong knowledge of AD domain management DNS DHCP VPNs and firewalls Experience with IT security and compliance frameworks Excellent communication documentation and coordination skills Skills Robust problem-solving and analytical ability Detail-oriented with good documentation practices Able to manage multiple tasks under pressure and deadlines Good interpersonal skills for cross-team and external collaboration