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Job Description: Design and develop production-grade dashboards, KPIs, and metrics using Power BI (DAX, Power Query, data modeling) or Tableau or Looker. Create semantic layers and business-friendly data models that enable self-service analytics for end users. Define and implement key business metrics and KPIs in collaboration with product owners and domain experts. Build interactive visualizations that integrate with ServiceNow platform and drive insight-to-action workflows. Optimize dashboard performance, implement row-level security, and ensure scalability for enterprise deployments. Design and implement upstream data preparation flows (Power Query, dataflows, SQL/dbt layers) to shape data for dashboards, reducing manual dependence on Data Engineers for every change. Perform data profiling and validation, define data quality rules for key KPIs, and work with Data Engineers to embed these checks into pipelines feeding BI semantic models. Work closely with Data Engineers and Data Modelers to understand data structures and ensure accurate metric calculations.
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