Field Service Engineer

As a Field Service Engineer for our client, a global provider of advanced analytical and inspection equipment, your role will involve supporting installation, maintenance, and technical service activities at customer sites in India. Your responsibilities will include: - Performing installation, qualification, and acceptance of equipment at customer sites - Conducting preventive maintenance and corrective repairs to ensure optimal system performance and uptime - Diagnosing and troubleshooting complex mechanical, electrical, and system-level issues in a timely manner - Providing on-site technical support and maintaining strong working relationships with customers - Coordinating with internal teams to resolve escalated technical issues - Preparing and maintaining accurate service reports, documentation, and service logs - Supporting customer training on basic operation and maintenance of systems - Participating in continuous improvement initiatives to enhance service quality and efficiency Qualifications required for this role include: - Degree or diploma in Engineering (Electrical, Electronics, Mechanical, Mechatronics, or related disciplines) - Prior experience in field service or equipment maintenance within semiconductor, analytical instruments, or high-precision equipment environments - Exposure to areas such as Semiconductor fab/cleanroom environment, Vacuum systems, motion control, or high-voltage systems, Metrology, inspection, or analytical instrumentation - X-ray system experience is advantageous but not mandatory - Strong troubleshooting and hands-on technical skills with the ability to work independently on-site - Good communication skills in English, proficiency in Hindi or other regional languages is beneficial - Willingness to travel extensively across India and support customer sites as required - Comfortable working in customer-facing environments, including cleanroom and industrial settings - Flexibility to support occasional on-call requirements, depending on customer needs In this role, key success factors include: - Ability to deliver high-quality, timely service support in a customer-facing environment - Strong problem-solving capability and ownership of technical issues through to resolution - Adaptability to work across diverse customer environments and locations within India - Contribution to building and strengthening local service capabilities as part of regional expansion If there are any additional details about the company in the job description, please provide them separately. As a Field Service Engineer for our client, a global provider of advanced analytical and inspection equipment, your role will involve supporting installation, maintenance, and technical service activities at customer sites in India. Your responsibilities will include: - Performing installation, qualification, and acceptance of equipment at customer sites - Conducting preventive maintenance and corrective repairs to ensure optimal system performance and uptime - Diagnosing and troubleshooting complex mechanical, electrical, and system-level issues in a timely manner - Providing on-site technical support and maintaining strong working relationships with customers - Coordinating with internal teams to resolve escalated technical issues - Preparing and maintaining accurate service reports, documentation, and service logs - Supporting customer training on basic operation and maintenance of systems - Participating in continuous improvement initiatives to enhance service quality and efficiency Qualifications required for this role include: - Degree or diploma in Engineering (Electrical, Electronics, Mechanical, Mechatronics, or related disciplines) - Prior experience in field service or equipment maintenance within semiconductor, analytical instruments, or high-precision equipment environments - Exposure to areas such as Semiconductor fab/cleanroom environment, Vacuum systems, motion control, or high-voltage systems, Metrology, inspection, or analytical instrumentation - X-ray system experience is advantageous but not mandatory - Strong troubleshooting and hands-on technical skills with the ability to work independently on-site - Good communication skills in English, proficiency in Hindi or other regional languages is beneficial - Willingness to travel extensively across India and support customer sites as required - Comfortable working in customer-facing environments, including cleanroom and industrial settings - Flexibility to support occasional on-call requirements, depending on customer needs In this role, key success factors include: - Ability to deliver high-quality, timely service support in a customer-facing environment - Strong problem-solving capability and ownership of technical issues through to resolution - Adaptability to work across diverse customer environments and locations within India - Contribution to building and strengthening local service capabilities as part of regional expansion