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Job Description Task Description: Salesforce Clouds Sales Cloud, Service Cloud Experience Level Senior (610+ years Salesforce Development) Main Skills - AI Implementation Build and integrate AI-driven features using Salesforce Einstein including Einstein Copilot, Einstein GPT, Prediction Builder, and Recommendation Builder Implement prompt engineering techniques to optimise AI model outputs within Salesforce workflows and automate business processes Integrate external AI/LLM services (e.g., OpenAI, Anthropic) via REST APIs where applicable, ensuring secure and governed consumption of AI capabilities In Addition - Design, develop, and maintain custom Salesforce solutions (Apex, LWC, Flows, Platform Events) on Sales Cloud and Service Cloud aligned with project AI program requirements Develop and optimize Apex triggers, batch jobs, queueable classes, and REST/SOAP integrations to support end-to-end business processes Collaborate with Solution Architects to translate functional requirements into scalable technical designs and data models Ensure code quality through peer reviews, unit testing (minimum 85% coverage), and adherence to Salesforce best practices and DHL development standards Support data migration, workplace management, and deployment activities using CI/CD tools (e.g., Copado, SFDX, Git) Job Description Task Description: Salesforce Clouds Sales Cloud, Service Cloud Experience Level Senior (610+ years Salesforce Development) Main Skills - AI Implementation Build and integrate AI-driven features using Salesforce Einstein including Einstein Copilot, Einstein GPT, Prediction Builder, and Recommendation Builder Implement prompt engineering techniques to optimise AI model outputs within Salesforce workflows and automate business processes Integrate external AI/LLM services (e.g., OpenAI, Anthropic) via REST APIs where applicable, ensuring secure and governed consumption of AI capabilities In Addition - Design, develop, and maintain custom Salesforce solutions (Apex, LWC, Flows, Platform Events) on Sales Cloud and Service Cloud aligned with project AI program requirements Develop and optimize Apex triggers, batch jobs, queueable classes, and REST/SOAP integrations to support end-to-end business processes Collaborate with Solution Architects to translate functional requirements into scalable technical designs and data models Ensure code quality through peer reviews, unit testing (minimum 85% coverage), and adherence to Salesforce best practices and DHL development standards Support data migration, workplace management, and deployment activities using CI/CD tools (e.g., Copado, SFDX, Git)
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