Director, Technology

Job Description NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand whats happening now, whats happening next, and how to best act on this knowledge. We like to be in the middle of the action. Thats why you can find us at work in over 90 countries, covering more than 90% of the worlds population. As a DBA Director, you will co-lead our global DBA teams specializing in operational support of such platforms as Oracle, MSSQL, Postgres, MongoDB, Snowflake, and Databricks. As a critical requirement of this position, you will partner across all business units to assist with functional design, validation, and deployment of database solutions and technologies. The DBA Director will also partner closely with the other pillars of the IT organization to create secure automation of manual processes while also ensuring better stability and scalability of our backend database systems and associated processes. This role requires an experienced technically-minded leader that is looking to evolve and improve internal teams through continuous skill-building and facilitating camaraderie. This role requires deep technical knowledge of database technologies, processes, as well as knowledge and awareness of DB platforms leveraged by NIQs critical systems. The person will report to the Vice President of Enterprise Tools and Middleware. Responsibilities: Assist with management of teams consisting of technology professionals who engineer and globally support NIQs data services and platformsParticipate in continuous improvement and promote team evolution and directionPartner with VP of Enterprise Tools and Middleware to formulate planning and execution designed to create better automation, stability, and enhanced performance of our database platformsCollaborate on a budgetary level by ensuring the organization meets all budget goals in the areas of payrolls and licensing spendFacilitate and create an escalation point for high-severity ticketsCreate and ensure 24/7 on-call rotations within teamsCollaborate with operational stakeholders, including defining requirements, suggesting alternatives, and setting priorities with the teamProvide strategic thought leadership and technical guidance across the IT organization support teamBe a trusted advisor in both technical and functional areasBuild relationships and partner with business stakeholders to understand departmental needs Qualifications Experienced professional with over 15 years of applicable database support and engineering experienceProven people management and team building experienceManage and prioritize individuals as well as team workloads to deliver on committed projects, initiatives, and ticketsDemonstrated understanding of ITIL and ITSM; ITSM methodology as it pertains to managing incidents, change requirements, and overall lowering riskProven experience and ability to proactively solve problems and implement solutions to continuously improveStrong expertise in business process managementAbility to recruit, train and retain high quality talentProven track record of building strong relationshipsExperience deploying, optimizing, and executing DBA processes and platformsCarries a value-driven focus for continual improvement Additional Information Our Benefits Flexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP) About NIQ NIQ is the worlds leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the worlds population. For more information, visit NIQ.com Want to keep up with our latest updates Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be