Application Support Lead

Key Areas of Responsibilities Manage Trading Operations for Asias leading brokerages global front-office systems, ensuring smooth, efficient, and reliable operations.Provide production support for critical order management and trading systems, ensuring system stability, performance, and compliance with business requirements.Interact directly with Dealers, Traders, Business Heads, and other stakeholders across global markets to support trading activities and resolve operational issues.Perform day-to-day application support, troubleshooting, root-cause analysis, and system maintenance using SQL, PL/SQL, Unix Shell Scripting, and Perl.Participate in onboarding and rollout activities for new markets and stock exchanges, ensuring successful implementation and operational readiness.Support OMS (Order Management Systems), Market Connectivity platforms, and trading applications across Cash and F&O markets, particularly within Asian Exchanges.Work closely with end users, business teams, vendors, and project stakeholders to address production issues and deliver effective solutions.Monitor trading applications and proactively identify opportunities to improve system reliability, performance, and operational efficiency.Adhere to established technology standards, support processes, and best practices while collaborating with broader technology and infrastructure teams.Maintain comprehensive documentation of system architecture, operational procedures, troubleshooting guides, and deployment activities.Stay current with industry trends, market structure changes, and emerging technologies to enhance trading platform capabilities and support functions.Utilize FIX Protocol knowledge to support market connectivity, order flow management, and trading system integrations.Requirements Bachelors Degree or higher in Computer Science, Information Technology, or a related discipline.812 years of hands-on experience in production/application support within trading environments.Strong expertise in SQL, PL/SQL, Unix Shell Scripting, and Perl.Proven experience supporting Equities Brokerage Front Office systems, preferably within a bulge-bracket investment bank or large financial institution.Strong problem-solving, troubleshooting, and incident management skills in a production support environment.Experience working directly with business users, traders, dealers, vendors, and cross-functional project stakeholders.Hands-on experience with OMS (Order Management Systems) and/or Market Connectivity platforms.Good understanding of Cash and F&O markets, with exposure to Asian Exchanges.Mandatory knowledge and practical experience with FIX Protocol.Excellent verbal and written communication skills in English. Key Areas of Responsibilities Manage Trading Operations for Asias leading brokerages global front-office systems, ensuring smooth, efficient, and reliable operations.Provide production support for critical order management and trading systems, ensuring system stability, performance, and compliance with business requirements.Interact directly with Dealers, Traders, Business Heads, and other stakeholders across global markets to support trading activities and resolve operational issues.Perform day-to-day application support, troubleshooting, root-cause analysis, and system maintenance using SQL, PL/SQL, Unix Shell Scripting, and Perl.Participate in onboarding and rollout activities for new markets and stock exchanges, ensuring successful implementation and operational readiness.Support OMS (Order Management Systems), Market Connectivity platforms, and trading applications across Cash and F&O markets, particularly within Asian Exchanges.Work closely with end users, business teams, vendors, and project stakeholders to address production issues and deliver effective solutions.Monitor trading applications and proactively identify opportunities to improve system reliability, performance, and operational efficiency.Adhere to established technology standards, support processes, and best practices while collaborating with broader technology and infrastructure teams.Maintain comprehensive documentation of system architecture, operational procedures, troubleshooting guides, and deployment activities.Stay current with industry trends, market structure changes, and emerging technologies to enhance trading platform capabilities and support functions.Utilize FIX Protocol knowledge to support market connectivity, order flow management, and trading system integrations.Requirements Bachelors Degree or higher in Computer Science, Information Technology, or a related discipline.812 years of hands-on experience in production/application support within trading environments.Strong expertise in SQL, PL/SQL, Unix Shell Scripting, and Perl.Proven experience supporting Equities Brokerage Front Office systems, preferably within a bulge-bracket investment bank or large financial institution.Strong problem-solving, troubleshooting, and incident management sk