Padmi

ServiceNow Developer & ITSM & CMDB & Incident Management

IndiaPosted 3 months ago
Software engineeringMid-levelFull Time; Regular
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Role Overview: As a ServiceNow Developer, you will be responsible for designing, developing, configuring, and supporting ServiceNow solutions. You will work closely with business stakeholders and technical teams to ensure the successful implementation of ITSM, CMDB, and Incident Management modules. Key Responsibilities: - Develop, customize, and integrate ServiceNow platform solutions. - Design and implement ITIL processes and workflows. - Manage CMDB, Discovery, and Asset Management concepts effectively. - Implement and maintain Incident Management lifecycle. - Develop and maintain Business Rules, Client Scripts, UI Policies, Flow Designer, Script Includes, ACLs, and Service Catalog. - Collaborate on JavaScript development, REST APIs, and integrations. - Ensure adherence to ITIL framework and IT service processes. - Participate in ServiceNow upgrades, enhancements, and troubleshooting activities. - Utilize strong analytical and problem-solving skills to resolve issues effectively. - Demonstrate excellent communication and stakeholder management skills throughout the project lifecycle. Qualifications Required: - Strong hands-on experience in ServiceNow Development. - Proficiency in ITSM modules and workflows. - Familiarity with CMDB, Discovery, and Asset Management. - Good understanding of Incident Management lifecycle. - Experience with JavaScript, REST APIs, and integrations. - Knowledge of ITIL framework and IT service processes. - Experience in ServiceNow upgrades, enhancements, and troubleshooting. - Excellent analytical and problem-solving skills. - Strong communication and stakeholder management abilities. Role Overview: As a ServiceNow Developer, you will be responsible for designing, developing, configuring, and supporting ServiceNow solutions. You will work closely with business stakeholders and technical teams to ensure the successful implementation of ITSM, CMDB, and Incident Management modules. Key Responsibilities: - Develop, customize, and integrate ServiceNow platform solutions. - Design and implement ITIL processes and workflows. - Manage CMDB, Discovery, and Asset Management concepts effectively. - Implement and maintain Incident Management lifecycle. - Develop and maintain Business Rules, Client Scripts, UI Policies, Flow Designer, Script Includes, ACLs, and Service Catalog. - Collaborate on JavaScript development, REST APIs, and integrations. - Ensure adherence to ITIL framework and IT service processes. - Participate in ServiceNow upgrades, enhancements, and troubleshooting activities. - Utilize strong analytical and problem-solving skills to resolve issues effectively. - Demonstrate excellent communication and stakeholder management skills throughout the project lifecycle. Qualifications Required: - Strong hands-on experience in ServiceNow Development. - Proficiency in ITSM modules and workflows. - Familiarity with CMDB, Discovery, and Asset Management. - Good understanding of Incident Management lifecycle. - Experience with JavaScript, REST APIs, and integrations. - Knowledge of ITIL framework and IT service processes. - Experience in ServiceNow upgrades, enhancements, and troubleshooting. - Excellent analytical and problem-solving skills. - Strong communication and stakeholder management abilities.

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