Fault Management L2 Engineer

Role Overview: As an SME, you will be responsible for ensuring end-to-end fault/incident and problem management to meet SLA and OLA requirements. You will handle the resolution of network incidents, including complex faults requiring deep technical knowledge and expertise. Key Responsibilities: - Identify key technical risks and issues, and develop effective mitigation plans. - Prepare detailed Method of Procedures (MOPs) for network changes, rollback steps, and contingency measures. - Review and validate network designs, configurations, and change plans prior to implementation. - Provide technical guidance during critical network activities and major incidents. - Ensure adherence to standard operating procedures and best practices during execution. - Support post-change validation and stability checks. - Collaborate with cross-functional teams to ensure smooth implementation of network activities. - Document technical findings, lessons learned, and improvement actions. Qualifications Required: - Bachelors degree or above in Computer Science Engineering, Electronic Engineering, Telecom, or equivalent with 10 to 15 years of experience. - Experience in designing and delivering solutions in IP-MPLS MP-BGP solutions: L2VPN, L3VPN. - Hands-on experience and knowledge of Nokia Service Architecture. - Detailed understanding of Border Gateway Protocol (BGP), Segment Routing, MP-BGP EVPN concepts, and related technologies. - Experience in designing and delivering solutions such as BNG. - Knowledgeable about Network Management Systems, networking concepts, and related technologies. - Excellent in designing E2E Mobile Networks, Backhaul and Core Solutions and Concepts. - Experience with document preparation (HLD and LLD), including configuration preparation for network build and deployment, troubleshooting, and fault isolation in live environments. Additional Company Details: The company also values experience with the following hardware: - Routing & Switching: Cisco, HP, Arista FortiGate - WIFI: Aruba, Cisco - Firewall: Checkpoint, Cisco ASA, FortiGate, PaloAlto - Application Delivery Controller: F5 LoadBalancer, Citrix NetScaler, Netskope, Radware - SD-WAN: FortiNet, Cisco Catalyst, VMWare Velocloud Role Overview: As an SME, you will be responsible for ensuring end-to-end fault/incident and problem management to meet SLA and OLA requirements. You will handle the resolution of network incidents, including complex faults requiring deep technical knowledge and expertise. Key Responsibilities: - Identify key technical risks and issues, and develop effective mitigation plans. - Prepare detailed Method of Procedures (MOPs) for network changes, rollback steps, and contingency measures. - Review and validate network designs, configurations, and change plans prior to implementation. - Provide technical guidance during critical network activities and major incidents. - Ensure adherence to standard operating procedures and best practices during execution. - Support post-change validation and stability checks. - Collaborate with cross-functional teams to ensure smooth implementation of network activities. - Document technical findings, lessons learned, and improvement actions. Qualifications Required: - Bachelors degree or above in Computer Science Engineering, Electronic Engineering, Telecom, or equivalent with 10 to 15 years of experience. - Experience in designing and delivering solutions in IP-MPLS MP-BGP solutions: L2VPN, L3VPN. - Hands-on experience and knowledge of Nokia Service Architecture. - Detailed understanding of Border Gateway Protocol (BGP), Segment Routing, MP-BGP EVPN concepts, and related technologies. - Experience in designing and delivering solutions such as BNG. - Knowledgeable about Network Management Systems, networking concepts, and related technologies. - Excellent in designing E2E Mobile Networks, Backhaul and Core Solutions and Concepts. - Experience with document preparation (HLD and LLD), including configuration preparation for network build and deployment, troubleshooting, and fault isolation in live environments. Additional Company Details: The company also values experience with the following hardware: - Routing & Switching: Cisco, HP, Arista FortiGate - WIFI: Aruba, Cisco - Firewall: Checkpoint, Cisco ASA, FortiGate, PaloAlto - Application Delivery Controller: F5 LoadBalancer, Citrix NetScaler, Netskope, Radware - SD-WAN: FortiNet, Cisco Catalyst, VMWare Velocloud