Lead Infrastructure Operations & Services

Job Title: Lead Infrastructure Operations & Services Country: IN City: Mumbai Skill Category: ITTechnology Description: The role will be a member of the Cloud Operations team in Powai, Mumbai. Project focus will be a combination of platform, private deliverables. This will involve close collaboration with platform engineering groups and transparent planning and management reporting. This position will directly contribute to the overall infra architecture and platform offering, supporting the deployment of on-premise applications, driving infrastructure implementations and serving as subject matter expert to the user community, across Infrastructure and Platform as a Service Iaas/PaaS/IaaC). Required Experience & Skills Essential to have most of the following: 3 - 8 years of relevant experience Knowledge/experience of using Terraform and Ansible Scripting and Automation skills (e.g. Python, Shell scripting, PowerShell, Powercli) Experience on VMware platform or Redhat OpenShift Exposure to large scale IT infrastructure support OS Platform knowledge Linux (RedHat 9.x or 8.x) OR Windows (2019, 2022) ITIL experience including change and incident management preferred Excellent English written, verbal, and presentation skills Experience in observability / dashboading tools e.g. PowerBI/Grafana, will be an advantage CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions), will be an advantage Japanese language knowledge will be an advantage Key Responsibilities and Duties: Handle Asia & Europe shifts to support of cloud services through follow-the-sun support model Participate in on-call rotation and provide weekend coverage as required Respond to and resolve incidents, outages, and performance issues within defined SLAs Implement Infrastructure as Code (IaaC) using tools like Terraform Develop and maintain automation scripts for routine operational tasks Create and maintain CI/CD pipelines for application deployments Conduct post-incident reviews and implement preventive measures Create and maintain technical documentation and runbooks Plan and execute infrastructure changes following established procedures Coordinate with stakeholders for scheduled maintenance windows Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.