Network Support Engineer L2- Remote

Role & responsibilities Role Summary We are looking for experienced Network L2 Engineers to join the Data Network Operations team. The role is responsible for supporting enterprise network infrastructure through troubleshooting, implementation, deployment, and day-to-day operational activities. The ideal candidate should possess strong expertise in Routing & Switching, Cisco ACI, Cisco Wireless, and Firewall technologies while ensuring high network availability in a 24x7 operational environment. Key Responsibilities Provide L2 operational support for enterprise network infrastructure. Perform network troubleshooting and resolve incidents related to LAN, WAN, Data Center, and Wireless environments. Execute implementation and deployment activities for network devices and infrastructure. Configure, monitor, and support Routing & Switching environments. Support Cisco ACI-based Data Center networks. Manage and troubleshoot Cisco Wireless infrastructure. Configure and support enterprise firewall solutions such as FortiGate or Cisco ASA. Perform network changes, upgrades, and maintenance activities as per change management processes. Collaborate with L3 teams and vendors for complex technical issues. Ensure adherence to operational SLAs and maintain network availability. Mandatory Skills 6+ years of experience in Network Operations (L2 Support). Strong hands-on experience in Routing & Switching. Experience with Cisco ACI. Hands-on experience with Cisco Wireless. Experience with FortiGate or Cisco ASA Firewall. Strong troubleshooting and incident resolution skills. Experience in network implementation and deployment activities. Good understanding of LAN, WAN, and Data Center networking. Ability to work in a 24x7 rotational shift environment.