Source description
About the role
Must Have Skills
Extensive hands-on experience with PowerFlex in live production environments at a senior level
Proven track record in managing and supporting PowerFlex day two operational activities
Solid background working within software-only PowerFlex deployments
Experience running platforms on repurposed or customer-owned server infrastructure
Comfortable navigating and operating within highly secure, locked-down IT environments
Strong troubleshooting capabilities spanning compute, storage, networking, and Linux systems
Demonstrated experience integrating and supporting automation in operational settings
Hands-on exposure to API integration and related operational workflows
Excellent documentation skills including the creation and upkeep of runbooks
Self-sufficient with the ability to operate independently under minimal supervision
Experienced in delivering remote engagements over long-term assignments
Adaptable to unconventional, non-standard, or unique customer environments
Nice to Have Skills
Familiarity with automation frameworks and API-driven operational workflows
Working knowledge of VMware-based infrastructure environments
Exposure to hybrid or cloud-adjacent technologies, particularly Microsoft Azure
Prior experience serving as a resident or embedded engineer at a customer site
Scope of Work
Take full senior-level operational ownership of a PowerFlex platform post-stabilization
Drive day two operations in a security-constrained, non-standard deployment
Adhere strictly to the customer's security posture and access control policies
Continuously adapt operational strategies as constraints and customer requirements evolve
Actively support automation efforts as the platform grows and scales
Oversee and facilitate API-driven operational processes and integrations
Regularly update, enhance, and refine runbooks and technical documentation
Document lessons learned and build institutional knowledge throughout the engagement
Serve as a dependable senior resource ensuring platform health, stability, and continuity
Develop comprehensive documentation, runbooks, and knowledge artifacts in the initial phase
Design and deliver an operational blueprint to guide long-term, sustainable platform management
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