Advanced system manager

The position. As a System Manager for OMP you will be responsible for supervising the day-to-day usage, operation, and maintenance of the system and / or services. You will also: Supervise the day-to-day usage, operation, and maintenance of the system and/or services. Monitor vulnerability warnings, namespace changes, and system unavailability. Act as a single point of contact, liaison, and escalation for all system and service-related matters. Ensure documentation of the system landscape is updated with changes. Manage the refresh of SAP environments interfaced to Opportunity Marketplace (OMP) and drive OMP upgrades. Coordinate changes in licenses with different Business Areas, Finance, and OMP in discussion with the License Owner. Manage the expectations of LoB, customers, and users concerning the use of the systems. Ensure the most appropriate levels of service are supplied to meet future business needs. Interact with regulatory authorities for audits and inspections (e g, FDA). Assist the service provider in ensuring that existing services meet their service targets. Facilitate system strategy and risk management work in cooperation with key stakeholders. Conduct supplier assessments in collaboration with our supplier manager. Qualifications. We realise that few people are experts at everything. But if you can nod your head at the following attributes, then you could be the person we are looking for: A degree in Information Technology, Computer Science, or a related field. Overall 8+ years of IT experience. 5+ years of experience with IT Systems /service management in a large and matrix organization. Experience in handling/managing end-to-end systems/applications, incident, problem, change expertise, and participating in audits (internal and external) required. ITIL experience is a must. Experience in or have worked or managed a system which integrates with SAP. Strong understanding of maintenance processes, compliance requirements, and supported business processes. Excellent communication and stakeholder management skills. Ability to work in a global, fast-paced environment.