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About the role
As a Networking Technical Services Systems Integration Specialist at NTT DATA, your role will involve providing technical support to clients as a seasoned subject matter expert. You will be responsible for compiling technical specifications in a clear and concise manner, explaining the advantages and disadvantages of options leading to the final solution, and creating alternative solutions as backup planning. Your day-to-day responsibilities will include: - Interacting with clients on-site and remotely to meet complex solution requirements - Escalating unresolved problems and issues to relevant third parties - Responding to escalated client requests - Writing reports, proposals, and maintaining project documentation - Assisting in documenting standard operating procedures related to installations and fixes - Acting as a coach and mentor to junior Implementation Engineers and Technicians - Coordinating the activities of junior Engineers in line with performance targets - Contributing to higher complexity design work with expected input to the design - Taking ownership of relevant technologies according to domain or specialization - Performing any other related tasks as required To thrive in this role, you will need to have: - Seasoned understanding and appreciation of technical design and business principles - Seasoned project fundamental and administration ability - Seasoned project skills demonstrated in the execution of installations and assignments - Excellent customer engagement skills - Relevant domain specialist knowledge - Excellent verbal communication skills - Client-focused with a proactive approach to problem-solving - Ability to work under pressure - Ability to coach, mentor, and provide guidance to team members In terms of qualifications and certifications, you should have: - Bachelor's degree or equivalent in Information Technology or Computing related field - Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIS, ACMP, etc. Required experience includes: - Seasoned work experience in technical implementation engineering, specific to Networking technologies - Engaging with clients and conducting presentations - Report writing experience - Project management - Experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers - Diagnosis and troubleshooting experience NTT DATA is a $30+ billion business and technology services leader, committed to accelerating client success and positively impacting society through responsible innovation. As part of the NTT Group, we are proud to be an Equal Opportunity Employer with a global culture that embraces diversity. Join us and accelerate your career in a growing global team. Apply today. As a Networking Technical Services Systems Integration Specialist at NTT DATA, your role will involve providing technical support to clients as a seasoned subject matter expert. You will be responsible for compiling technical specifications in a clear and concise manner, explaining the advantages and disadvantages of options leading to the final solution, and creating alternative solutions as backup planning. Your day-to-day responsibilities will include: - Interacting with clients on-site and remotely to meet complex solution requirements - Escalating unresolved problems and issues to relevant third parties - Responding to escalated client requests - Writing reports, proposals, and maintaining project documentation - Assisting in documenting standard operating procedures related to installations and fixes - Acting as a coach and mentor to junior Implementation Engineers and Technicians - Coordinating the activities of junior Engineers in line with performance targets - Contributing to higher complexity design work with expected input to the design - Taking ownership of relevant technologies according to domain or specialization - Performing any other related tasks as required To thrive in this role, you will need to have: - Seasoned understanding and appreciation of technical design and business principles - Seasoned project fundamental and administration ability - Seasoned project skills demonstrated in the execution of installations and assignments - Excellent customer engagement skills - Relevant domain specialist knowledge - Excellent verbal communication skills - Client-focused with a proactive approach to problem-solving - Ability to work under pressure - Ability to coach, mentor, and provide guidance to team members In terms of qualifications and certifications, you should have: - Bachelor's degree or equivalent in Information Technology or Computing related field - Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIS, ACMP, etc. Required experience includes: - Seasoned work experience in technical implementation engineering, specific to Networking technologies - Engaging
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