Senior AS400 Developer - Production Support

AS400 - Sr Developer ( Production Support ) Req ID: 357977 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a AS400 - Sr Developer ( Production Support ) to join our team in Hyderabad, Telangana (IN-TG), India (IN). IBM i Platform Integration Engineer / IBM i Systems Engineer / IBM i Operations & Integration Lead / IBM i Platform Engineer Role Summary Need to work in Noon shift with overlap of 5 Hrs. with Onsite EST Hours. We are seeking a hands-on IBM i Platform Integration Engineer to support and stabilize our IBM i (AS400) environment during and after our migration from on-prem to IBM Cloud. This role fills the operational and technical gaps between development, infrastructure, vendors, and platform operations. The ideal candidate is comfortable working directly on the IBM i platform, installing and supporting applications, troubleshooting connectivity and integration issues, and acting as a technical liaison across teams. This role reports to the Technology Operations Supervisor and plays a critical role in reducing operational friction and ensuring platform reliability. Key Responsibilities -- IBM i Platform Operations & Support Install, configure, and support third-party and internally developed applications on IBM i Perform system-level tasks including IPL coordination, PTF application, and environment validation Support application deployments and upgrades in coordination with development teams Monitor system health, job activity, subsystems, and resource utilization Integration & Troubleshooting Diagnose and resolve application, job, and batch processing issues across environments Troubleshoot network connectivity issues in partnership with network and infrastructure teams Analyze logs, job outputs, and system messages to identify root causes Act as the first point of escalation before engaging vendors or developers Cross-Team & Vendor Collaboration Serve as a technical bridge between WINS developers, infrastructure teams, and external consultants Communicate effectively with developers who prefer minimal context switching, translating issues into actionable technical terms Work directly with vendor support teams and consultants, speaking the same operational language Ensure issues are clearly documented, tracked, and escalated appropriately Governance, Reporting & Stability Provide clear, concise status updates and issue reporting to management Document operational procedures, installation steps, and troubleshooting playbooks Identify recurring issues and recommend process or tooling improvements Support audit, compliance, and change management activities related to the IBM i platform Required Skills & Experience -- Technical Strong hands-on experience with IBM i (AS400) system administration Experience installing and supporting applications on IBM i Solid understanding of IBM i concepts such as libraries, subsystems, jobs, and authorities Familiarity with PTFs, IPLs, and system maintenance activities Working knowledge of networking fundamentals as they relate to IBM i connectivity Ability to read logs, analyze failures, and troubleshoot complex platform issues Collaboration & Communication Proven ability to work with strong-willed or highly specialized technical teams Comfortable acting as a translator between developers, infrastructure, and vendors Able to escalate issues clearly and without drama Strong written and verbal communication skills Preferred Qualifications Experience supporting IBM i in a cloud or hosted environment Prior involvement in platform migrations or major infrastructure transitions Experience working with managed service providers or consulting partners Background in enterprise production support or regulated environments What Success Looks Like in This Role Fewer issues bouncing between teams without ownership Developers stay focused on development while platform issues are resolved efficiently Vendors are guided, not relied on blindly Leadership receives clear, actionable visibility into risks and issues The IBM i platform becomes more stable, predictable, and supportable during migration About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. AS400 - Sr Developer ( Production Support ) Req ID: 357977 NTT DATA stri