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About the role
Roles and Responsibilities Provide technical support to customers through phone calls, emails, and chats. Handle customer queries Daily site Visiting, Site conversion, Meeting with massons Maintain accurate records of customer interactions using CRM software. Desired Candidate Profile 0-2 years of experience in after-sales service or a related field. Diploma holder in Civil Engineering from a recognized institution. Strong communication skills with excellent verbal and written abilities. Proficiency in MS Office applications (Word, Excel).
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