IT Support Technician

Join an organization that ensures a more secure world through connecting and protecting customers with inventive electrical solutions. As a hands-on CPQ Technical Administrator, you will support the configuration, technical maintenance, and integration of the Tacton CPQ platform. Your responsibilities will include managing configurations related to workflows, approval logic, pricing models, quote document generation, and integrations with connected systems such as Salesforce, ERP, and pricing tools. Key Responsibilities: - Pricing Configuration: Support the implementation and maintenance of price models within Tacton CPQ in collaboration with Pricing and Commercial teams. - Document Generation: Design and maintain quote document templates, ensuring alignment with brand standards and regional needs. - System Integration: Manage and fix API-based integrations between CPQ and connected systems (Salesforce, ERPs, PriceFx, React app, distributor platforms). - Testing & Deployment: Conduct testing of new features, changes, and bug fixes to support deployment cycles and ensure quality assurance. - User Support & Training: Provide second-line support to CPQ users and collaborate with the CPQ Manager on user enablement. Qualifications Required: - Bachelor's degree in Computer Science, Engineering, or a related technical field - 3+ years of experience in technical administration or configuration of a platform (Tacton CPQ preferred) - Solid experience with APIs and system integrations - Familiarity with AWS environments and React-based applications - Experience generating structured output documents (quotes, PDFs, etc.) nVent is a leading global provider of electrical connection and protection solutions, dedicated to enabling safer systems and ensuring a more secure world. With a dynamic global reach and diverse operations worldwide, nVent offers plentiful career opportunities for individuals looking to make a meaningful impact every day. nVent's comprehensive range of systems protection and electrical connections solutions across industry-leading brands are recognized globally for their quality, reliability, and innovation. At nVent, inclusion and diversity are celebrated to encourage authenticity and foster growth among its employees. The company's commitment to strengthening communities where its employees live and work is evident through its support of philanthropic activities worldwide. With a rich portfolio of leading electrical product brands dating back more than 100 years, including nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF, and TRACHTE, nVent remains accountable for its performance and its role in connecting and protecting customers with inventive electrical solutions. Join an organization that ensures a more secure world through connecting and protecting customers with inventive electrical solutions. As a hands-on CPQ Technical Administrator, you will support the configuration, technical maintenance, and integration of the Tacton CPQ platform. Your responsibilities will include managing configurations related to workflows, approval logic, pricing models, quote document generation, and integrations with connected systems such as Salesforce, ERP, and pricing tools. Key Responsibilities: - Pricing Configuration: Support the implementation and maintenance of price models within Tacton CPQ in collaboration with Pricing and Commercial teams. - Document Generation: Design and maintain quote document templates, ensuring alignment with brand standards and regional needs. - System Integration: Manage and fix API-based integrations between CPQ and connected systems (Salesforce, ERPs, PriceFx, React app, distributor platforms). - Testing & Deployment: Conduct testing of new features, changes, and bug fixes to support deployment cycles and ensure quality assurance. - User Support & Training: Provide second-line support to CPQ users and collaborate with the CPQ Manager on user enablement. Qualifications Required: - Bachelor's degree in Computer Science, Engineering, or a related technical field - 3+ years of experience in technical administration or configuration of a platform (Tacton CPQ preferred) - Solid experience with APIs and system integrations - Familiarity with AWS environments and React-based applications - Experience generating structured output documents (quotes, PDFs, etc.) nVent is a leading global provider of electrical connection and protection solutions, dedicated to enabling safer systems and ensuring a more secure world. With a dynamic global reach and diverse operations worldwide, nVent offers plentiful career opportunities for individuals looking to make a meaningful impact every day. nVent's comprehensive range of systems protection and electrical connections solutions across industry-leading brands are recognized globally for their quality, reliability, and innovation. At nVent, inclusion and diversity are celebrated to encourage aut