Solution Architect

Transforming the Future of Enterprise Planning At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach. By integrating siloed planning capabilities and capturing millions—even billions—in value leakage, we help businesses plan smarter and faster. This not only enhances operational efficiency but also reduces waste, leading to better outcomes for both businesses and the planet. Global leaders like Google, PepsiCo, Walmart, T-Mobile, AB InBev, and Starbucks trust o9 to optimize their supply chains. Job Title: Solution Architect At o9, we invest in people. We seek talented, driven individuals to power our transformative approach. You’ll thrive in a dynamic, supportive environment, growing while making a real impact. What you’ll do for us… Demonstrate thorough knowledge of industry best practices, business processes, o9 platform, and value proposition of the planning transformation to anchor the project from design to delivery, for customers across industries and geographies Lead the blueprinting workshops by prescribing o9s point of view and understanding the customer’s requirements Collaborate with client stakeholders, configuration leads and product experts to create and document business requirements as well as detail the functional design Support the technical team in identifying and documenting the data required to enable the designed business processes (from various sources such as ERP systems, PLM systems, databases, excel sheets, emails, and others). Devise the strategy to create, maintain and predict the missing data elements. Support Project Managers in mapping user stories to sprints, detailing the project timelines, risks and getting timely customer sign-offs Work with the build team to configure the solution for solving client’s planning use cases Collaborate with the internal cross functional teams to resolve issues and validate resolutions for a successful project delivery Manage the build activity in terms of scope, deliverable validation, client demonstration and acceptance of the user stories Plan, develop and deliver Super User and End User training, for the core user base. Travel- 30-50% based on client requirements What you’ll have… Experience: Experience in one or more of the following areas: Demand Planning, Integrated Business Planning (IBP), Assortment Planning, Merchandize Planning, Order Fulfillment, Replenishment Planning, Production Planning etc. Prior (direct or indirect) experience in running digital planning transformation programs and/or full lifecycle implementations from design to value realization Experience presenting on complex topics in a clear, concise, and easily understood manner Experience using agile methodology to deliver large scale enterprise implementations is preferred Experience in statistics, machine learning, heuristic or linear optimization Skills & Characteristics Strong ability to lead by example and demonstrate proficiency in both technology and domain. Ability to identify key insights and critical thinking to prioritize and focus on the highest value opportunities or the biggest risks is preferred Strong verbal, written, presentation and demonstration / training skills in both English and Japanese are required High empathy for customer’s business problems Ability to work in teams, distributed across locations and time zones Patient listener with the ability to clearly articulate her view point, to manage and deliver to customer expectation. Education: Typically the people in this role have had degrees in Operations Research, Industrial Engineering, Business Analytics, Computer Science, or unrelated fields with a concentration in operations, analytics, statistics with 8+ years of relevant experience, but we encourage you to apply if you feel you have the required skills and experience. What We Offer Competitive Salary – We recognize and reward talent. Flexible Work – Work from home two days a week—less commuting, more time for what matters. Supportive Team – Work alongside a diverse, talented team you can learn from every day. Diversity & Inclusion – We celebrate our international workforce and value different perspectives. How the process works Apply – Submit your application by clicking the apply button. Initial Contact – Our recruiter will connect with you via video or phone call to discuss the role and understand your background. Online Assessment - (If Applicable) Round 1 – An initial discussion to evaluate your skills and expertise. Round 2 – A deeper assessment to understand your approach and proficiency. Managerial Round – A conversation with the hiring manager to evaluate collaboration, team fit, and growth potential. HR Round – A final discussion on company culture, expectations, and career progression. More about us… At o9, transparency and open communication are at the core of our culture. Collaboration thrives across all levels—hierarchy, distance, or function never limit innovation or teamwork. Beyond work, we encourage volunteering opportunities, social impact initiatives, and diverse cultural celebrations. With a $3.7 billion valuation and a global presence across Dallas, Amsterdam, Barcelona, Madrid, London, Paris, Tokyo, Seoul, and Munich, o9 is among the fastest-growing technology companies in the world. Through our aim10x vision, we are committed to AI-powered management, driving 10x improvements in enterprise decision-making. Our Enterprise Knowledge Graph enables businesses to anticipate risks, adapt to market shifts, and gain real-time visibility. By automating millions of decisions and reducing manual interventions by up to 90%, we empower enterprises to drive profitable growth, reduce inefficiencies, and create lasting value. o9 is an equal-opportunity employer that values diversity and inclusion. We welcome applicants from all backgrounds, ensuring a fair and unbiased hiring process. Join us as we continue our growth journey! We have a vision. Our Digital Brain, o9’s AI-powered platform, is being used by global enterprises to drive their digital transformations. The integrated planning and operational efficiencies we provide is helping businesses do more, be more and mean more to the world at large. Because businesses that plan better, reduce waste, creating value for themselves and the planet. But we also have a vision for our people. We want the most talented, committed and driven people to power our transformative approach. As an individual and in a team, your actions reflect our values. In return, we’ll provide a nurturing environment where you can be a part of something special.