Senior TechOps Generalist

We’re looking for people with at least 5-7 years of solid enterprise IT experience.

The technical bar is high. While we use Okta, Kandji, Kolide, Zscaler, Meraki and HiBob amongst others, we care about your understanding of the fundamentals of key SaaS tooling, but we also expect candidates to have significant experience implementing and customising these tools for Enterprise environments, so if you’ve lived in Entra and Intune? Awesome!

You’ll also need:

Confidence in articulating and implementing your technical ability, particularly with enterprise-level SaaS tooling, customer support and automation. The ability to do this both with your peers and novice users is vital.

A team player - we don’t want people who vanish and come back with perfect, completed work. You collaborate and work transparently and can identify who can help you, or needs your help.

Rich experience and examples of scripting, using APIs to automating mundane and error-prone repetitive tasks.

To be comfortable with a huge amount of ambiguity and spinning a lot of plates all at the same time.

Experience working with multiple teams and managing multiple stakeholders.

Experience managing and deploying macOS, Windows, iOS, and Android at scale

Experience administering and troubleshooting Single Sign-On (SSO) technologies such as OAuth, OIDC and SAML.

Deep experience with Identity & Access Management. You should be able to explain the nuances of SAML, OIDC, and OAuth , and have hands-on experience with SCIM provisioning.

Experience of designing and installing office networks - we use Cisco Meraki.

A conscientious approach to everything you do and a passion for doing the right thing rather than the easy thing.

Don’t think you check off every single box? We love hiring passionate people with a drive to learn. If you are an expert in some of these areas and are hungry to master the rest, get in touch and let us know where your strengths lie.