IT Customer Care Executive

We are looking for a skilled IT Customer Care Executive to join our team at OKAY CALL CENTRE PVT LTD. The ideal candidate will have excellent communication skills and the ability to provide top-notch customer service. Roles and Responsibility Handle customer inquiries and resolve issues professionally and promptly. Provide technical support and troubleshoot hardware and software problems. Develop and maintain strong relationships with customers through effective communication. Collaborate with internal teams to resolve complex customer complaints. Stay updated with new technologies and products to improve customer care services. Analyze customer feedback and suggest improvements to enhance overall customer experience. Job Requirements Strong knowledge of computer systems, networks, and software applications. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong analytical and troubleshooting skills. Experience working in a call centre or customer support role is preferred. Ability to adapt to changing situations and priorities. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.