Associate Operations & Systems Analyst

Role Overview: As an Associate Operations & Systems Analyst at Ollion, your primary responsibility will be to bridge the gap between the business processes and technology stack of the company. You will play a crucial role in maintaining, optimizing, and connecting the core tools that the team relies on daily. This position is perfect for a highly logical and systems-oriented thinker who enjoys diagnosing how things work, experimenting with new technologies, and building efficient workflows. While this is an entry-level role, we are seeking an individual with high agency who is eager to learn quickly and take ownership of system health. Key Responsibilities: - System Administration & Support: Assist in managing, configuring, and optimizing core business systems such as CRM, BI, and automation platforms to ensure smooth day-to-day operations. - Documentation & Process Mapping: Collaborate with team members to maintain clear process flows, map data models, and contribute to drafting Business Requirements Specifications (BRS). - AI-Assisted Development: Actively leverage modern AI tools like ChatGPT, Cursor, and GitHub Copilot for "vibe coding" to build lightweight automations, write simple scripts, and streamline repetitive internal tasks. - Cross-Functional Collaboration: Serve as a reliable point of contact for internal stakeholders to help resolve system issues, troubleshoot errors, and fulfill data requests. - Data Integrity: Conduct regular audits, maintain clean records, and create basic dashboards to ensure accurate reporting across all platforms. Qualifications Required: - Experience: 0.52 years of experience in operations, systems administration, business analysis, or a related technical field (relevant internship experience is welcomed). - Technical Aptitude: Foundational understanding of CRMs, automation tools (e.g., Zapier or Make), or basic data analysis workflows. - AI Curiosity: Strong interest in the future of tech and a habit of experimenting with AI-assisted development tools. - Analytical Mindset: Exceptional problem-solving skills with the ability to break down complex processes into clear, logical steps. - Communication: Excellent written and spoken English skills to explain technical concepts clearly to non-technical team members. - High Agency: Self-starter attitude with the ability to thrive in a remote environment and a hunger to proactively learn new software and frameworks. Company Details: Ollion is committed to diversity and inclusion, valuing unique perspectives, experiences, and ideas. The company believes that a diverse workforce leads to innovation, creativity, and better outcomes for clients and the organization. Ollion is dedicated to building a workplace that celebrates and respects individuals from all backgrounds, embracing diversity to drive innovation and unlock limitless potential for employees. Role Overview: As an Associate Operations & Systems Analyst at Ollion, your primary responsibility will be to bridge the gap between the business processes and technology stack of the company. You will play a crucial role in maintaining, optimizing, and connecting the core tools that the team relies on daily. This position is perfect for a highly logical and systems-oriented thinker who enjoys diagnosing how things work, experimenting with new technologies, and building efficient workflows. While this is an entry-level role, we are seeking an individual with high agency who is eager to learn quickly and take ownership of system health. Key Responsibilities: - System Administration & Support: Assist in managing, configuring, and optimizing core business systems such as CRM, BI, and automation platforms to ensure smooth day-to-day operations. - Documentation & Process Mapping: Collaborate with team members to maintain clear process flows, map data models, and contribute to drafting Business Requirements Specifications (BRS). - AI-Assisted Development: Actively leverage modern AI tools like ChatGPT, Cursor, and GitHub Copilot for "vibe coding" to build lightweight automations, write simple scripts, and streamline repetitive internal tasks. - Cross-Functional Collaboration: Serve as a reliable point of contact for internal stakeholders to help resolve system issues, troubleshoot errors, and fulfill data requests. - Data Integrity: Conduct regular audits, maintain clean records, and create basic dashboards to ensure accurate reporting across all platforms. Qualifications Required: - Experience: 0.52 years of experience in operations, systems administration, business analysis, or a related technical field (relevant internship experience is welcomed). - Technical Aptitude: Foundational understanding of CRMs, automation tools (e.g., Zapier or Make), or basic data analysis workflows. - AI Curiosity: Strong interest in the future of tech and a habit of experimenting with AI-assisted development tools. - Analytical Mindset: Exceptional problem-solving skills with the ability to brea