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About the role
You are an experienced Fluent Commerce OMS Team Lead with a technical background and strong leadership skills. You will be responsible for designing, implementing, and supporting enterprise-scale Order Management System solutions using Fluent Commerce. Your role will involve collaborating with client stakeholders, solution architects, and integration teams to deliver scalable and high-performance OMS solutions that support complex omnichannel business models. Key Responsibilities: - Technical Leadership & Architecture - Lead end-to-end implementation and support of Fluent Commerce OMS solutions - Design scalable, API-driven, and event-based OMS architectures - Define solution blueprints aligned with retail and eCommerce best practices - Review solution designs, configurations, custom extensions, and integration patterns - Ensure adherence to performance, security, scalability, and reliability standards - Team Management & Delivery - Lead, mentor, and manage a team of OMS developers and integration engineers - Provide hands-on technical guidance, architecture support, and code reviews - Ensure quality through design validation, testing governance, and release readiness - Drive Agile delivery practices, sprint planning, and execution - Integration & System Design - Oversee integrations with enterprise and commerce systems including payment gateways, ERP systems, warehouse management systems, eCommerce platforms, CRM, and loyalty platforms - Work extensively with REST APIs, JSON payloads, webhooks, and event-driven architectures - Ensure seamless, reliable data flow between OMS and downstream/upstream systems - Business & Client Engagement - Translate complex business requirements into robust technical designs - Conduct technical and solution workshops with client stakeholders - Provide production support guidance, incident triage, and root cause analysis - Support pre-sales activities including solutioning, estimations, and RFP responses Required Skills & Experience: - 8+ years of overall IT experience with enterprise systems - 3+ years of hands-on experience with Fluent Commerce OMS - Strong understanding of order lifecycle management and distributed order management (DOM) - Expertise in returns, exchanges, cancellations, refunds, and inventory orchestration - Strong experience with REST APIs, JSON, webhooks, and asynchronous integrations - Excellent debugging, troubleshooting, and root cause analysis skills - Hands-on experience working in Agile/Scrum delivery models - Strong communication skills and ability to work with technical and non-technical stakeholders Preferred / Nice to Have: - Experience in omnichannel retail and large-scale eCommerce environments - Exposure to cloud-native or microservices-based architectures - Prior experience in client-facing or consulting roles - Experience supporting production systems and high-availability platforms If you are interested, you can share your updated resume to amitjib4u@outlook.com along with the requested details: - Total / Relevant Experience - Current / Expected CTC - Notice Period (Immediate Max 30 days) - Reason For Job Change - Current Location You are an experienced Fluent Commerce OMS Team Lead with a technical background and strong leadership skills. You will be responsible for designing, implementing, and supporting enterprise-scale Order Management System solutions using Fluent Commerce. Your role will involve collaborating with client stakeholders, solution architects, and integration teams to deliver scalable and high-performance OMS solutions that support complex omnichannel business models. Key Responsibilities: - Technical Leadership & Architecture - Lead end-to-end implementation and support of Fluent Commerce OMS solutions - Design scalable, API-driven, and event-based OMS architectures - Define solution blueprints aligned with retail and eCommerce best practices - Review solution designs, configurations, custom extensions, and integration patterns - Ensure adherence to performance, security, scalability, and reliability standards - Team Management & Delivery - Lead, mentor, and manage a team of OMS developers and integration engineers - Provide hands-on technical guidance, architecture support, and code reviews - Ensure quality through design validation, testing governance, and release readiness - Drive Agile delivery practices, sprint planning, and execution - Integration & System Design - Oversee integrations with enterprise and commerce systems including payment gateways, ERP systems, warehouse management systems, eCommerce platforms, CRM, and loyalty platforms - Work extensively with REST APIs, JSON payloads, webhooks, and event-driven architectures - Ensure seamless, reliable data flow between OMS and downstream/upstream systems - Business & Client Engagement - Translate complex business requirements into robust techn