Assistant Manager HCM Support

As an Assistant Manager HCM Support at Omega Healthcare, you will be responsible for supporting and managing Oracle Fusion HCM operations. Your role will involve system administration, issue resolution, quarterly release testing, reporting, stakeholder management, process improvements, and end-to-end HCM support activities. Key Responsibilities: - Oracle Fusion HCM Support & Administration - Provide functional support for Oracle Fusion HCM modules including Core HR, Onboarding, Offboarding, Absence Management, Workforce Structures, Talent Management, and Compensation. - Act as the primary point of contact for HCM-related system issues, user queries, and enhancement requests. - Troubleshoot and resolve system-related issues within agreed service levels. - Coordinate with Oracle Support and implementation partners for issue resolution and system improvements. - Business Process Management - Support end-to-end Hire-to-Retire processes. - Manage employee lifecycle transactions including hiring, transfers, promotions, terminations, and organizational changes. - Identify and implement process improvements to enhance efficiency and user experience. - Configuration & System Maintenance - Support configuration changes related to approval workflows, roles, security profiles, lookups, and business rules. - Perform testing and validation for Oracle Fusion quarterly releases. - Assess business impact of recent features and enhancements before deployment. - Reporting & Analytics - Develop and maintain reports and dashboards using OTBI and BI Publisher. - Generate periodic and ad-hoc reports for HR and business stakeholders. - Ensure data accuracy, integrity, and consistency across HCM systems. - Stakeholder Management - Partner with HR, Payroll, IT, and business teams to understand requirements and provide solutions. - Conduct requirement-gathering sessions and recommend Oracle Fusion best practices. - Provide regular updates on projects, enhancements, and issue resolution activities. - User Training & Documentation - Create and maintain SOPs, process documents, and user guides. - Conduct end-user training sessions and knowledge-sharing workshops. - Support change management and user adoption initiatives. - Compliance & Governance - Ensure compliance with organizational policies and statutory requirements. - Maintain data security, confidentiality, and audit readiness. - Monitor data quality and implement corrective actions as required. - Team Leadership - Manage and mentor HCM support team members. - Allocate work, monitor deliverables, and ensure adherence to SLAs. - Drive continuous improvement and operational excellence initiatives. Required Skills: - Strong functional knowledge of Oracle Fusion HCM. - Experience in Core HR, Onboarding, Offboarding, Absence Management, Talent Management, and Compensation modules. - Hands-on experience with OTBI, BI Publisher, HDL, HCM Extracts, and Security Configuration. - Experience in Oracle Fusion release management, testing, and change management. - Strong stakeholder management and communication skills. - Analytical and problem-solving abilities. - Team leadership and project coordination experience. Preferred Experience: - 610 years of overall HRIS/HCM experience. - Minimum 35 years of hands-on Oracle Fusion HCM experience. - Experience managing HCM operations and support teams. - Exposure to global HR processes and shared services environments. - Experience working on HR transformation and system implementation projects. In your role, you will have the opportunity to work on large-scale Oracle Fusion HCM environments, collaborate with global HR operations, and contribute to enterprise-wide HCM transformation initiatives. If you are looking for a dynamic environment where technology, innovation, and people excellence drive meaningful outcomes, Omega Healthcare is the place for you. As an Assistant Manager HCM Support at Omega Healthcare, you will be responsible for supporting and managing Oracle Fusion HCM operations. Your role will involve system administration, issue resolution, quarterly release testing, reporting, stakeholder management, process improvements, and end-to-end HCM support activities. Key Responsibilities: - Oracle Fusion HCM Support & Administration - Provide functional support for Oracle Fusion HCM modules including Core HR, Onboarding, Offboarding, Absence Management, Workforce Structures, Talent Management, and Compensation. - Act as the primary point of contact for HCM-related system issues, user queries, and enhancement requests. - Troubleshoot and resolve system-related issues within agreed service levels. - Coordinate with Oracle Support and implementation partners for issue resolution and system improvements. - Business Process Management - Support end-to-end Hire-to-Retire processes. - Manage employee lifecycle tr