It Operations Engineer

Job description Required Skills 3-5 years of relevant and progressive experience as a Technology Operations Analyst, or in similar role Self-motivated and action-driven with the ability to take initiative, execute and follow-through Ability to clearly articulate technical and functional information to various audiences, both verbally and written High degree of organizational skills and ability to reprioritize based on business needs Excellent written and verbal communication skills Strong understanding of ad platform ecosystems, including campaign management, Ad Manager and Business Manager, tracking methodologies, data ingestion, and reporting workflows. Knowledge of ad operations, audience targeting, attribution models. Proficient in Excel, with demonstrated ability to organize and consolidate multiple data sources for analysis. Must possess critical thinking and exhibit problem solving skills for technical and software related issues. Has worked with a single sign-on platform inclusive of user and application setup/support. Good understanding of different methodologies such as DevOps, CICD (Continuous Integration, Continuous Delivery)/Agile/Kanban, AWS. Good working knowledge of Microsoft tools (Office, Sharepoint), CRM (JIRA, Hubspot) and reporting tools (PowerBI, Tableau etc.) Proficiency in SQL, Google BigQuery, Starburst for querying and analyzing large datasets. Strong understanding of APIs and troubleshooting. Exposure to Generative AI models (e.g., OpenAI, GPT-based models). Preferred Skills Would be a plus to have extensive knowledge within the Atlassian Toolkit (JIRA, Confluence, JSD etc.) Experience with databases and using SQL to query data Some background/understanding of web analytics tool basics: tag, cookies, data attributes, data layer, variables. Experience working in GCP based Big Data deployments (Batch/Realtime) leveraging components like GCP Big Query, ADH, air flow, Google Cloud Storage, etc or AWS awareness of the services, tools and use is preferable. Expertise in managing AWS infrastructure at scale including expertise in the following services: EC2, S3, Elastic Load Balancing, Lambda, ECS, SQS, CloudWatch Experience working with online advertising platforms like CM360 (Campaign Manager 360), Pinterest Ads, AMC (Amazon Marketing Cloud), Meta Ads, and similar platforms. Strong collaboration skills and experience working in Agile environments. Good knowledge of ITIL incident, problem, and change management components. AWS certifications/ Digital Ad Operations Certification