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About the role
Job Responsibilities: 1. Operational Excellence: 30% 1.1 Monitor machine performance, uptime, utilization, and inspection efficiency. 1.2 Drive preventive actions to minimize downtime and production impact. 1.3 Ensure timely closure of customer concerns and action items. 1.4 Serve as the primary point of contact for customer management, production, process engineering, and quality teams. 2. Customer Support:30% 2.1 Provide advanced technical support on AXI systems during NPI and mass production. 2.2 Provide training and guidance to customers technical teams on the setup, operation, and maintenance of AXI systems 2.3 Optimize inspection programs to improve defect detection and reduce false calls. 2.4 Support root cause analysis and problem-solving related to PCB assembly defects. 3. Project lead & Management:30% 3.1 Lead all activities related to AXI machine implementation, qualification, and production support. 3.2 Coordinate machine installation, acceptance, and commissioning for planned expansion projects. 3.3 Manage project timelines and ensure milestones are achieved. 3.4 Coordinate cross-functional teams including Applications & Sales. 3.5 Generate comprehensive reports and insights to guide decision-making and process optimization 4. Team Management:10% 4.1 Lead and mentor Application engineers Allocate resources based on production priorities. 4.2 Monitor engineer performance and ensure effective customer support coverage. 4.3 Conduct regular technical coaching and skill development activities. Job Location - Ranjangaon, Pune, Maharashtra Job Requirements: Education Qualification: - B.E. or Equivalent Diploma Work Experience: - 9+ years of experience in Surface Mount Technology domain - AOI, AXI, and SPI programming, installation & commissioning. - Hands on experience on AXI - Experience in a customer-facing, end-to-end SMT project management role. - at least 2 yrs of Team Handling Functional Skills: - Strong understanding of SMT electronic manufacturing processes and quality control methodologies. - OMRON AOI/AXI/SPI product programming knowledge would be an added advantage - Experience with machine vision systems and image processing algorithms. - Familiarity with IPC standards and quality assurance practices. Behavioral Skills: - Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and customers. - Strong analytical and problem-solving abilities. - Sound knowledge in Reporting and Presentation - Customer-centric approach Travel Requirements: - Should be open to Travel as per business needs