IAM SRE

Job Description Key Responsibilities - Support Identity Management applications for human and system account management built on PingIdentity and ForgeRock products - Maintain LDAP Directory Services such as PingDirectory and PingDataSync - Provide first-line support during large-scale outages, including pre-mortem, post-mortem, and problem management using data-driven, code-first approaches - Prepare and execute change management activities, creating automation tools where necessary - Collaborate with enterprise technology teams, stakeholders, and Level 2 operations teams - Contribute to performance assessments and training of team members - Improve platform stability by implementing alert automation and self-healing functions - Monitor performance and scalability to ensure systems meet SLOs and SLIs - Participate in on-call rotations (weekday and weekend) - Share knowledge and best practices with the team and community, gathering feedback for system improvements - Address security and compliance issues, ensuring adherence to industry standards and best practices for data protection Job Description Key Responsibilities - Support Identity Management applications for human and system account management built on PingIdentity and ForgeRock products - Maintain LDAP Directory Services such as PingDirectory and PingDataSync - Provide first-line support during large-scale outages, including pre-mortem, post-mortem, and problem management using data-driven, code-first approaches - Prepare and execute change management activities, creating automation tools where necessary - Collaborate with enterprise technology teams, stakeholders, and Level 2 operations teams - Contribute to performance assessments and training of team members - Improve platform stability by implementing alert automation and self-healing functions - Monitor performance and scalability to ensure systems meet SLOs and SLIs - Participate in on-call rotations (weekday and weekend) - Share knowledge and best practices with the team and community, gathering feedback for system improvements - Address security and compliance issues, ensuring adherence to industry standards and best practices for data protection