Source description
About the role
Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Provide technical support and troubleshoot issues with software applications and hardware devices. Resolve customer complaints and concerns in a way that meets their needs and exceeds expectations. Collaborate with internal teams to resolve complex technical issues. Document customer interactions and feedback for future reference and process improvement. Continuously update knowledge of new technologies and industry trends to provide accurate support. Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.