Source description
About the role
Configuration Support Analyst – Support Services
Orlando, FL, United States
Kansas City, MO, United States
Nashville, TN, United States
United States
Trending
- Job Identification326584
- Job CategorySupport
- Posting Date04/07/2026, 02:45 PM
- RoleIndividual Contributor
- Job TypeRegular Employee
- Does this position require a security clearance?No
- Years3 to 5+ years
- Additional InfoVisa / work permit sponsorship is not available for this position
- Applicants are required to read, write, and speak the following languagesEnglish
Job Description
U.S. citizenship required due to client contracts. Position must be performed on U.S. soil. Ability to obtain the appropriate government security clearance is required.
Must be based in one of the following locations
- Orlando, FL
- Kansas City, MO
- Nashville, TN
Position Summary
The Configuration Support Analyst configures solution-related service requests and supports application maintenance within the Support Services organization. The role is responsible for requirements gathering, system configuration, workflow validation, execution of change management processes, and consultation on solution build standards across supported applications.
Duties and Responsibilities
- Provide Level 2 customer support for technical and functional issues via phone and electronic channels
- Conduct scope assessment, gather requirements, and configure application solutions
- Execute change management procedures and validate configuration accuracy through workflow testing
- Troubleshoot software defects, for ongoing support activities post-implementation
- Deliver consultation on best practices and configuration standards across solutions
- Collaborate with internal stakeholders and participate in structured service delivery processes
Minimum Qualifications
- Two to four (2–4) years of client-facing or customer support experience
- Two (2) years supporting software applications
- Associate’s degree, bachelor’s degree, or relevant technical training preferred
- Demonstrated prioritization, analytical thinking, and complex problem-solving ability
Preferred Qualifications
- Clinical or healthcare information technology experience, including Cerner or Oracle Health
- Experience with CCL, SQL, or related query languages
Qualifications
- Disclaimer:
Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from $20.58 to $40.24 per hour; from: $42,800 to $83,700 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC1
About Us
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Apply Now
Request a referral from an Oracle employee.
Company Connections | LinkedIn
Oracle highlights
Learn more about life at Oracle on LinkedIn
li.protechts.net
li.protechts.net is blocked
This page has been blocked by an extension
- Try disabling your extensions.
ERR_BLOCKED_BY_CLIENT
Reload
This page has been blocked by an extension
- Oracle Careers l Create the Future With Us - YouTube
Tap to unmute
Oracle Careers l Create the Future With Us Oracle Careers
Oracle Careers4.92K subscribers
Similar Jobs
See More Jobs
American English
- Français
- 日本語
- American English
Are You Still With Us?
It seems you've been gone for a while. For security reasons we will end your session automatically in 03:00 unless you would like to continue working.
End SessionContinue Working
Work Summary
This summary is generated by AI Assist. Click inside the summary text box to make changes as necessary.
DiscardAdd Summary
Page Configuration Support Analyst – Support Services - Oracle Careers loaded
Oracle Assistant
Type a message
- Attachment
More at Oracle