Source description
About the role
Main Responsibilities · Install, configure and maintain Retail application environments · Upgrade and patch application environments and their technology stacks · Debug issues related to application configuration and technology stacks · Create and maintain ad hoc productivity and automation scripts · Triage hardware, operating system and related issues · Assist development and QA teams in identifying and solving application and performance issues · Publish and maintain documentation on web pages related to services offered · Operate independently and as part of a team including remote team members and multiple stakeholders · Participate in rotational support that includes on call support for non-business hours · Provide customer support during their implementation cycle and post go-live Relevant Experience and Training · Experience with the troubleshooting and supporting Retail applications including Merchandising (RMS, ReSA, RPM, ReIM, Allocation), Planning, Order Management, Order Broker, Customer Engagement, etc… will be a significant plus · Experience or familiarity with cloud platforms such as Oracle Cloud Infrastructure, AWS, Google Cloud, Azure · Extensive experience in implementation and maintenance of Enterprise Applications using Deployment tools, Monitoring tools on UNIX (Linux) environments · Proficient in handling all the aspects of Installation, Configuration, Clustering, Deploying Applications, Load Balancing, Performance Tuning WebLogic Server & SOA issues in production, and testing environment(s) · 5 - 8 years of experience in IT industry in analysis, design, support and maintenance of large client-server and web-based applications · Expertise and/or working knowledge of Cloud Native Environment (CNE) Administration including but not limited to Kubernetes, Docker, GitLab, Object Storage or equivalent · Experience and general understanding of Cloud Infrastructure, preferably in Retail Industry · Strong knowledge in technologies such as clustering, JDBC, JMS, SSL, RMI/EJB objects etc · Oracle database experience including SQL, PL\SQL and performance analysis and remediation · Excellent skills with scripting languages like Python, Perl, or Shell scripting · Excellent English written and oral communication skills · Bachelor or Masters degree in Computer Science or any STEM field · 5 - 8 years of previous System Administration or related experience on Linux
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