Source description
About the role
Responsibilities
Design, build, test, and operate reliable cloud infrastructure, platform capabilities, and services on Oracle Cloud Infrastructure and legacy deployment models. Partner with software engineering teams to develop scalable, resilient services, APIs, integrations, and distributed systems. Forecast capacity needs, analyze service trends, and take proactive steps to ensure systems can support current and future workloads. Monitor service health, availability, latency, performance, and capacity using observability and reporting tools. Define and maintain meaningful SLIs, SLOs, KPIs, dashboards, alerts, and runbooks for production services. Improve service resilience through backup and restore validation, disaster recovery planning, secrets handling, patching, and least-privilege access practices. Participate in incident response, troubleshooting, root cause analysis, postmortems, and follow-up remediation. Develop automation, scripts, and tooling to support provisioning, deployment, monitoring, metrics collection, mitigation, and remediation. Support safe release practices, including CI/CD, infrastructure automation, canary or blue-green deployments, rollback planning, and operational readiness reviews. Investigate and debug issues across applications, infrastructure, services, and dependencies to help teams meet service level objectives. Identify performance bottlenecks and reliability risks, then recommend and implement improvements. Collaborate with product managers, architects, engineers, security, operations, and customer teams to deliver secure, customer-focused healthcare solutions. Support modernization efforts involving cloud-native architectures, healthcare interoperability, large-scale healthcare data platforms, and AI-enabled capabilities. Communicate service health, operational risks, capacity concerns, and the potential impact of infrastructure, feature, or tooling changes. Contribute to documentation, runbooks, incident records, operational standards, and knowledge sharing. Participate in on-call rotations and operational support for production services. Required Skills Linux and networking: Processes, filesystems, systemd, DNS, TCP/IP, TLS, HTTP, load balancers, proxies, and basic database behavior. Kubernetes operations: Deployments, Services/Ingress, ConfigMaps/Secrets, RBAC, resource requests/limits, probes, autoscaling, persistent storage, Helm/Kustomize, container troubleshooting, and effective kubectl troubleshooting. Cloud and infrastructure-as-code: Oracle Cloud Infrastructure OCI or other cloud experience (AWS, GCP, Azure) , IAM, networks, compute, managed Kubernetes, Terraform, and configuration automation such as Ansible. Delivery engineering: Git, GitHub, container images/registries, CI/CD, safe release practices including canary deployments, blue-green deployments, rollback strategies, operational readiness, and ideally GitOps. Observability and reliability: Metrics, logs, traces, dashboards, useful alerts, SLIs/SLOs, error budgets, KPIs, incident response, on-call support, runbooks, postmortems, capacity planning, and performance tuning. Automation: Strong Bash/Shell scripting and Python experience; PowerShell and Go are useful differentiators. Focus on eliminating recurring toil through code, scripting, and repeatable automation. Security and recovery: Least-privilege access, secrets handling, image/dependency hygiene, patching, vulnerability remediation, backup/restore, and disaster-recovery testing. Healthcare and data systems are strongly preferred: SQL, healthcare technology operations, healthcare interoperability, and familiarity with FHIR, HL7, or large-scale healthcare data platforms. Collaboration and communication: Calm incident communication, clear root-cause analysis, collaboration with developers, technical communication, knowledge sharing, and influencing systems toward simpler, safer operations.
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