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About the role
Required skills: Experience : Minimum 10 - 15 years of hands-on experience with ServiceNow, including at least 4 years in a p latform architect or senior technical lead role. Platform Expertise : Deep understanding of ServiceNow architecture, data models, integration patterns, and upgrade mechanisms. Governance Skills : Proven experience establishing development standards, managing platform API policies, and owning code lifecycle processes. Technical Knowledge : Strong command of JavaScript, Angular, Powershell, Glide APIs, Flow Designer, Integration Hub, MID Server architecture, and CMDB structure. Security & Compliance : Familiarity with enterprise security standards, API authentication models (OAuth, Basic Auth), and data privacy practices (e.g., GDPR). Communication : Ability to clearly articulate architectural decisions to technical and non-technical audiences. Certifications : ServiceNow Certified System Administrator – required ; Application Developer and/or Technical Architect certifications – preferred . Upgrade Leadership : Demonstrated experience managing platform upgrades and testing frameworks (ATF experience is a plus).
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