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About the role
1–3 years of experience in technical support, help desk, or IT support Provide technical support via phone, email, chat, and remote desktop tools. Troubleshoot and resolve software, hardware, network, and application-related issues. Required Candidate profile Install, configure, and maintain software applications and operating systems Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN). Perks and benefits Knowledge of Microsoft Office 365 and Outlook
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