Source description
About the role
Provide support for HRIS technology team including, but not limited to, researching and resolving HR system problems, unexpected results or process flaws; perform scheduled activities; recommend solutions or alternate methods to meet requirements. Assist in the review, testing and implementation of HRMS system upgrades or patches. Collaborate with HRIS technology team to support new implementations and enhancements. Develop user friendly procedures, guidelines and documentation. Manage and design the mapping of all HRIS tables to ensure accurate data capture that promotes prudent compliance and enables comprehensive reporting. Serve as Subject Matter Expert to consult with end-users on appropriate system processes and procedures and execute changes as required to support ongoing demand based on priorities Drive an employee-centric focus to provide the best experience, partner with HRIS technology, service delivery teams, global experience owners and corporate partners to ensure ease of understanding Troubleshoot and research solutions through technology communities and case managers
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