Source description
About the role
Manage, maintain, and home automation systems. Diagnosing and repairing faults Resolving network issues Installing and configuring hardware and software. Help in resolving technical issues concerning the accounts or the companys infrastructure. Complete detailed reports listing requests for technical assistance, steps taken to resolve them Advise management in creating training materials pertaining to troubleshooting and usage Attend in-person meetings with clients to analyze, troubleshoot and diagnose problems
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