Source description
About the role
Expand and maintain customer-facing services and APIs. You'll build and improve the services customers interact with directly: interactive services and async processing pipelines, web app integrations, and APIs that connect them.
Design and implement APIs and data models. You'll architect and implement RESTful API endpoints that cleanly separate data from business logic, are well-documented, and are built to the standards customers and field engineers depend on.
Collaborate across product, SRE, and field engineering. You collaborate with product managers and technical stakeholders to understand requirements and clarify interface design. You partner with SRE on deployment and operational concerns.
Own features end to end. You'll design, implement and ship solutions, and keep them running. You're not done when the PR merges.
Debug production issues and improve service reliability. You'll contribute to observability, alerting, and the ongoing health of the services your team operates. You participate in incident response and drive root-cause improvements.
Uphold and contribute to engineering standards. You follow and help shape team standards around testing, code quality, API documentation, dependency management, and service structure. You leave the codebase better than you found it.
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