CloudOps Sr Engineer

Key Responsibilities: Manage deployments, patching, and changes on partner and internal cloud environments per compliance and partner needs. Set up new accounts and cloud environments for emerging business units. Conduct disaster recovery (DR) drills periodically for both internal and partner cloud environments. Create and manage secure golden AMIs and Docker images for consistency and security. Automate scripts and tools to improve operational efficiency and scalability. Monitor and resolve alerts promptly to ensure high availability of systems and services. Act as the first responder for internal and external security issues, ensuring resolution within defined SLAs. Collaborate with DevOps for smoother operations by handling mundane day-to-day tasks (e.g., creating new alerts or troubleshooting deployments). Manage internal and external audits by creating detailed documentation and automation for streamlined processes. Develop SOPs, runbooks, generic dashboards, and alerts for effective operations. Work closely with central teams (DevOps, Cloud Platform, Engineering Excellence) to ensure proper communication and understanding of requirements. Help developers troubleshoot deployment and alert-related issues, fostering a culture of collaboration. Maintain a strong understanding of networking concepts and infrastructure to ensure secure and reliable operations. Manage network firewalls. Occasionally travel to external bank offices for initial setups and infrastructure management as required.