Sr. DevOps Engineer

Responsibilities: Perform and automate system administration services including installation, configuration, maintenance, and disaster recovery of hundreds or thousands of EC2 instances in 10+ regions.Control EC2 instance life-cycle and other AWS resourcesRespond to production incidents, troubleshoot, resolve, and document.Analyze, troubleshoot and resolve system, software, network, and storage failures for a globally distributed cloud infrastructureConfigure, test, deploy, and upgrade software for production EC2 servers in AWSAuthor and recommend settings for applications, operating systems, networks, and cloud services to improve performance, security, and reliabilityDesign and develop monitoring and 100% uptime solutions for critical systems including our own in-house web hosting offering.Understand and maintain good over all knowledge of on-site and cloud deployed network; including WiFi, hosted exchange server, Jira, VoIP, various SaaS applications.Provide backup support to team of support engineers as required in all aspects of technologyStrong interpersonal communication skills and ability to work well in a diverse, team-focused environment with other Engineers, Product Managers, etc.Create required documentation for infrastructure systems.Learn new tools such as Terraform and NodeJS to assist with new project initiativesConfigure build and release pipelines for both cloud and on-premise solutions using JenkinsMonitor and support the deployment of both cloud and on-prem applications via automation tools and practicesMaintain and design necessary workflows needed for smooth operations.Familiarity of plug-ins installation and configuration within Jenkins to support new feature requestsMaintain and develop SSO for various applications using Azure/AWS AD Sync capabilitiesMaintain 3rd party relationship for SaaS applications and demonstrate ownership of itTroubleshoot and resolve minor network level issues and provide off hour support for testing as requiredPerform necessary upgrades to servers as required within the guidance provided by senior staffDiscuss ideas and future development to strengthen the processes and play critical role in furthering the vision of technology department Experience:1-3 years of experience with maintaining and supporting networksPrevious basic experience with Azure/AWSComfortable with a mixed Microsoft/Linux environmentExperience in Active Directory administrationBasic knowledge of CI/CD tools such as Jenkins, Octopus Deploy, etc.Excellent troubleshooting, communication, and customer service skillsTeam Player, multi-tasker, great attitude, strong interpersonal skillsMust be available to support a 247 production environmentShell and/or PowerShell scripting experience is a plusBasic knowledge of load balancers, auto scaling groups is a plus Responsibilities: Perform and automate system administration services including installation, configuration, maintenance, and disaster recovery of hundreds or thousands of EC2 instances in 10+ regions.Control EC2 instance life-cycle and other AWS resourcesRespond to production incidents, troubleshoot, resolve, and document.Analyze, troubleshoot and resolve system, software, network, and storage failures for a globally distributed cloud infrastructureConfigure, test, deploy, and upgrade software for production EC2 servers in AWSAuthor and recommend settings for applications, operating systems, networks, and cloud services to improve performance, security, and reliabilityDesign and develop monitoring and 100% uptime solutions for critical systems including our own in-house web hosting offering.Understand and maintain good over all knowledge of on-site and cloud deployed network; including WiFi, hosted exchange server, Jira, VoIP, various SaaS applications.Provide backup support to team of support engineers as required in all aspects of technologyStrong interpersonal communication skills and ability to work well in a diverse, team-focused environment with other Engineers, Product Managers, etc.Create required documentation for infrastructure systems.Learn new tools such as Terraform and NodeJS to assist with new project initiativesConfigure build and release pipelines for both cloud and on-premise solutions using JenkinsMonitor and support the deployment of both cloud and on-prem applications via automation tools and practicesMaintain and design necessary workflows needed for smooth operations.Familiarity of plug-ins installation and configuration within Jenkins to support new feature requestsMaintain and develop SSO for various applications using Azure/AWS AD Sync capabilitiesMaintain 3rd party relationship for SaaS applications and demonstrate ownership of itTroubleshoot and resolve minor network level issues and provide off hour support for testing as requiredPerform necessary upgrades to servers as required within the guidance provided by senior staffDiscuss ideas and future development to strengthen the processes and play critical role