Forward Deployed Engineer (FDE)

• Work directly with enterprise customers to understand their IP, R&D, innovation, or strategic intelligence workflows. • Translate customer pain points into actionable AI solution designs and delivery plans. • Configure and deploy AI Agent workflows, Skills, dashboards, reports, and automation processes. • Build customer-facing demos and prototypes using Patsnap’s AI-native product ecosystem. • Support proof-of-concept projects, testing, feedback collection, and iteration. • Partner with Product, Engineering, Sales, Customer Success, and Solution Consulting teams. • Identify reusable customer requirements and convert them into standardised Skills or product enhancements. • Ensure delivery quality, data compliance, and documentation throughout engagements.