IT Director

PAX at a Glance

At PAX , you’ll work alongside a collaborative, forward-thinking team in a fast-paced environment where innovation is encouraged and ideas move quickly from concept to reality.

IT Director Job Summary:

We’re looking for an Information Technology Director to be the driving force behind our technology strategy, shaping how systems, infrastructure, and support come together across multiple locations to keep the business running seamlessly. This role leads and develops a team of Help Desk Engineers while overseeing day-to-day IT operations and long-term initiatives. With a focus on performance, scalability, and reliability, the IT Director ensures our technology not only supports the business but also actively empowers it to grow and operate at its best.

This is an onsite/hybrid role in Jacksonville, Atlanta, or remote within the U.S. from Monday – Friday, 9:00 am to 6:00 pm (EST).

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What You’ll Be Doing

• Define and execute the organization’s IT strategy aligned with business objectives

• Lead, mentor, and scale a team of Help Desk Engineers and IT professionals

• Oversee Microsoft 365 and Azure environments, ensuring reliability and performance

• Design and implement technology solutions to support business needs and drive efficiency

• Establish and enforce cybersecurity, compliance, and risk management frameworks

• Manage and optimize network infrastructure (WAN/LAN, VPNs, firewalls)

• Lead disaster recovery (DR) and business continuity planning (BCP) initiatives

• Partner with executive leadership to drive digital transformation and operational improvements

• Own IT budgeting, forecasting, and cost optimization

What You’ll Need

• 10+ years of progressive IT experience, including leadership roles

• Strong expertise in Microsoft 365, Azure, and enterprise networking

• Proven experience in cybersecurity, compliance, and risk management

• Experience managing IT operations across multiple locations

• Demonstrated ability to lead teams and drive cross-functional initiatives

• Excellent communication and stakeholder management skills

• Leadership Abilities

• Strategic thinking and long-term planning

• Strong leadership, ownership, and accountability

• Effective change management and organizational transformation

• Cross-functional collaboration and stakeholder alignment

• Decision-making under ambiguity

Preferred Qualifications

• Relevant certifications (e.g., CISSP, Azure Solutions Architect, ITIL)

• Experience with cloud migration or digital transformation initiatives

• Experience in regulated industries, e.g. banking, financial services

Who We Are

PAX Technology is redefining the future of payments—and we’re looking for bold thinkers, builders, and innovators to join us.

As a global leader in payment solutions, we power millions of devices across 120+ countries, helping businesses deliver faster, smarter, and more seamless commerce experiences.

We’re not just building hardware—we’re building solutions. With a dynamic ecosystem of partners, cutting-edge technology, and a relentless focus on innovation, we’re transforming what’s possible in payments. If you’re ready to make an impact in a fast-moving, global tech environment, we want to hear from you.

Life at PAX

What can PAX do for you?

We offer comprehensive benefits packages including:

Medical, dental, vision, life, and AD&D insurance

Short & Long-term disability

401(k) Plan

Paid vacation and paid holidays

Employee Assistance Program

Quarterly Stipend for team building activities

Ready to make an impact? Apply now and be part of what’s next in payments.

Email Us Your Resume and Contact Info to Apply

EEO Statement

PAX is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. This policy applies to all terms and conditions of recruitment and employment.