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About the role
Production Support (L1 L2 support) (Mumbai Navi Mumbai) Years of Experience: Education Required: Graduation in B.Sc or BE in IT or Computers, ITIL certified will be preferred. Roles and Responsibilities: Complete ownership of L1 and L2 support To check/Analyze the transactions and logs and device settlements Support an DR / drill activities from an application services standpoint Meeting all SLA requirements Required Technical Skills : Knowledge in relational database, Linux, UNIX, Java, C++ Experience in ATM/Retail transaction switching technology
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