Project Manager , Manager/Senior Manager , SMB, Noida

Role Overview: You are a highly driven and analytical Business Product Manager Risk & Compliance at Paytm, responsible for leading product management and program execution for critical risk and compliance initiatives across the payments business. Your role involves defining, implementing, and optimizing risk controls, fraud prevention frameworks, chargeback management systems, transaction monitoring mechanisms, merchant risk controls, and compliance-driven product enhancements. You will collaborate closely with cross-functional teams to ensure effective risk management while maintaining business growth, merchant experience, transaction success rates, and operational efficiency. Key Responsibilities: - Risk Product Strategy & Ownership - Own the roadmap for risk and compliance-related product capabilities across the payments ecosystem. - Define and enhance risk controls across various areas such as merchant onboarding, transaction processing, settlements, refunds, chargebacks, and payouts. - Design and manage business rules for transaction limits, merchant risk controls, risk holds, fraud detection, chargeback management, transaction monitoring, and regulatory compliance. - Continuously evaluate risk frameworks to balance risk mitigation with business growth objectives. - Business Product Management - Translate regulatory requirements, risk policies, and operational needs into scalable product solutions. - Collaborate with Risk, Compliance, Business, Operations, and Engineering teams to define product requirements and execution plans. - Prioritize risk and compliance initiatives based on business impact, regulatory requirements, and operational risks. - Establish and monitor KPIs to measure the effectiveness of risk products post-implementation. - Program & Project Management - Lead end-to-end execution of risk and compliance programs from requirement gathering to production rollout. - Develop project plans, implementation milestones, governance mechanisms, and stakeholder communication frameworks. - Coordinate with cross-functional teams to track timelines, dependencies, risks, and escalations for timely delivery. - Conduct post-implementation reviews and drive continuous improvement initiatives. - Fraud Prevention & Chargeback Management - Collaborate with Fraud Risk and Data Science teams to identify emerging fraud trends and implement preventive controls. - Improve fraud detection strategies while minimizing false positives and customer/merchant friction. - Drive initiatives to strengthen chargeback monitoring, dispute handling, representment success rates, and reduce losses. - Analyze fraud and chargeback trends to recommend product and process improvements. - Risk Operations & Process Optimization - Ensure operational implementation of risk controls across business workflows. - Monitor the effectiveness of risk holds, transaction reviews, merchant monitoring, and exception handling. - Identify automation opportunities to reduce manual effort and improve efficiency. - Establish dashboards and reporting mechanisms for key risk indicators. Qualifications & Experience: - 46 years of experience in Payments, FinTech, Banking, Risk Management, Product Management, Consulting, or related domains. - Strong understanding of the payments ecosystem, fraud prevention, chargebacks, merchant risk frameworks, and regulatory/compliance requirements in digital payments. - Proven experience managing cross-functional product and technology initiatives. - Strong analytical and problem-solving skills with data-driven decision-making capabilities. - Familiarity with SQL, BI tools, analytics platforms, or risk rule engines is a plus. - Excellent stakeholder management, communication, and project management skills. (Note: The 'About Paytm' section has been omitted as it is not directly related to the job role.) Role Overview: You are a highly driven and analytical Business Product Manager Risk & Compliance at Paytm, responsible for leading product management and program execution for critical risk and compliance initiatives across the payments business. Your role involves defining, implementing, and optimizing risk controls, fraud prevention frameworks, chargeback management systems, transaction monitoring mechanisms, merchant risk controls, and compliance-driven product enhancements. You will collaborate closely with cross-functional teams to ensure effective risk management while maintaining business growth, merchant experience, transaction success rates, and operational efficiency. Key Responsibilities: - Risk Product Strategy & Ownership - Own the roadmap for risk and compliance-related product capabilities across the payments ecosystem. - Define and enhance risk controls across various areas such as merchant onboarding, transaction processing, settlements, refunds, chargebacks, and payouts. - Design and manage business rules for transac