Quality Assurance Engineer II

Job: Quality Assurance Engineer II Location: Chennai/Bangalore (Hybrid - 3 days in Office/week)

Job Summary: Contribute to high-quality software delivery by executing functional, end-to-end, and automation tests for Salesforce and Agentforce platforms. Ensure robust defect documentation and collaborate closely with developers to resolve issues and optimize testing processes. Key Responsibilities: Execute Salesforce functional and end-to-end testing to validate business requirements and user experience. Perform Agentforce testing, ensuring platform reliability and compliance with acceptance criteria. Develop and maintain test automation scripts to streamline regression and integration testing. Document defects and test outcomes, proactively escalating issues and participating in retrospectives.

Required Skills and Competencies: Automated Testing Frameworks (Capable) Test Automation (Capable) Requirements Analysis (Capable) Problem Solving (Capable) Collaboration (Capable) Adaptability, Artificial Intelligence, Learning to Learn (Pearson Power Skills)

Qualifications (Education & Experience)

• Experience in software quality assurance, preferably with Salesforce and Agentforce platforms. Familiarity with test automation tools and scripting. Strong documentation and communication skills.

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