AMS Cloud EPM FCCS Consultant

Overview This role requires a balance of client relationship management, operational oversight, and strategic thinking to ensure services are delivered efficiently and aligned with evolving client business needs. Key responsibilities This role requires candidates to work in IST hours from 5:30 PM to 2:30 AM and have a minimum of 6+ years of relevant professional experience. While this is a remote opportunity open to candidates across India, applicants based in Hyderabad or Bangalore will be preferred, as these are our primary hiring locations. The consultant will work as part of the Application Managed Services (AMS) support team providing end-to-end support for Oracle EPM FCCS (Financial Consolidation and Close Cloud Service). The role involves handling functional and technical support tickets related to financial consolidation processes and ensuring smooth monthly close operations. Provide L2/L3 support for financial consolidation applications such as HFM / FCCS, ensuring timely resolution of production issues and service requests. Support financial close cycle activities, including consolidation, intercompany eliminations, currency translations, and reporting. Troubleshoot and resolve issues related to data loads, metadata, business rules, calculation scripts, reports, and security configurations. Monitor and support FDM / FDMEE / Data Management loads, ensuring accurate and timely data integration. Perform root cause analysis for recurring issues and implement permanent fixes or workarounds. Assist in data reconciliation, validation, and tie-outs across financial systems and reports. Support month-end, quarter-end, and year-end close processes for finance users. Handle incident management, service requests, and enhancement of tickets within defined SLA timelines. Support user access management, security roles, and application maintenance activities. Coordinate with technical teams for issue resolution, minor enhancements, and system changes. Maintain documentation, support logs, and knowledge base articles for recurring issues and solutions. Ensure adherence to ITIL processes (incident, problem, change management) in AMS operations. Work closely with business users to understand issues and provide effective solutions in a timely manner. Support deployment validation and post-production stabilization activities when required. Participate in shift-based support activities aligned to business requirements. Required Qualifications Experience 5 10 years of experience in Oracle EPM Cloud / Hyperion Financial Management (HFM) / FCCS support or implementation projects. Hands-on experience in application support, AMS, or post-go-live support environments. Exposure FDM / FDMEE / Data Management tools. Understanding financial close processes including consolidation, elimination, and reporting. Knowledge of GAAP, IFRS accounting standards, and financial reporting concepts. Experience supporting intercompany eliminations, currency translations, and ownership structures. Strong skills in data reconciliation and issue troubleshooting. Familiarity with audit controls, SOX compliance, and financial governance processes. Exposure to additional EPM Cloud modules such as ARCS or Narrative Reporting (EPRCS) is a plus. Strong analytical, problem-solving, and communication skills. Ability to work independently in a client-facing support environment. Alignment with delivery values: Can-Do attitude, teamwork, ownership, and client focus. Willingness to work in a shift-based support model as required. Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.