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About the role
Key Responsibilities Lead Delivery Operations: Oversee the planning, execution, and delivery of complex data and AI projects, ensuring on-time, on-budget completion while maintaining high quality standards. Drive Automation and Innovation: Identify opportunities for process automation, implement innovative solutions to enhance efficiency, and integrate AI-driven tools to streamline delivery workflows. Team Growth and Development: Build, scale, and mentor high-performing teams, focusing on people development through coaching, performance management, and skill- building programs to foster a culture of excellence. Customer Engagement: Act as a key client interface, demonstrating deep customer savvy to understand needs, manage expectations, and deliver tailored solutions that exceed objectives. Performance Optimization: Monitor and improve key metrics such as project margins, resource utilization, and team productivity; implement strategies to grow the delivery team while enhancing profitability. Strategic Collaboration: Partner with cross-functional teams (e.g., product, engineering, sales) to align delivery with business goals, incorporating data/AI product thinking to influence roadmap and innovation. Best Practices & Compliance: Ensure adherence to best practices in data governance and security and drive continuous improvement initiatives. Required Qualifications and Experience Minimum 10+ years of experience in delivery leadership roles within data, AI, or technology services, with at least 5 years demonstrating strong customer savvy in client- facing environments. Proven track record of handling large-scale project deliveries and growing teams, with a focus on improving margins, utilization rates, and overall operational efficiency. Strong expertise in data/AI product thinking, including experience with AI/ML frameworks, data pipelines, and product lifecycle management. Demonstrated success in automation and innovation, such as implementing robotic process automation (RPA), AI-driven tools, or efficiency-enhancing technologies. Exceptional business analytical skills : structured problem definition, blending deep business acumen to translate complex data into actionable, evidence-based business recommendations and outcomes. Excellent communication, problem-solving, and stakeholder management abilities; ability to thrive in a collaborative, innovative culture. What We Offer Competitive salary and performance-based incentives. Opportunities for professional growth in a modern data ecosystem. Flexible work workplace with remote/hybrid options. Comprehensive benefits including health, wellness. A chance to lead transformative projects at the intersection of data and AI. If you are a visionary leader passionate about data-driven innovation, decision sciences, business impact through analytics, and team excellence, we invite you to apply and help shape the future of our delivery organization. Role - Director - Delivery Head - (Data / AI Products) Key Expectations: Strong understanding of data and AI product platforms and product-oriented delivery Champion automation, innovation, and continuous improvement across delivery Proven experience in people development, mentoring, and team building Customer-facing leader with at least 5 years of experience managing stakeholders and value delivery Own delivery excellence including team growth, margin, utilization, quality, and timelines Remote - Job .
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