Sre Design & Support Engineer (Telangana)

Overview We are looking for a self-driven software engineering mindset SRE engineer to o Drive new shift left activities critical to apply Site Reliability Engineering SRE and quality assurance principles within the application design Project roadmap that enablees resilient outcomes o Apply pre-emptive approach into production minimizing business impact via SRE-driven orchestration of connecting all components of the ecosystem diagnosing anomalies prior to user remediating through automation The SRE design support engineer is integral part of the global team with its main purpose to provide a delightful customer experience for the user of the global consumer commercial supply chain and enablement functions in the PepsiCo digital products application portfolio of 260 applications enabling a full SRE Practice incident prevention proactive resolution model The scope of this role is focussed on the cloud architecture application full stack devlopment B2B pepsiconnect and Direct to Customer and other S T roadmap applications Ensures that PepsiCo DPA applications service performance reliability and availability expected by our customers and internal groups It requires a blend of technical expertise on SRE tools contemporary applications cloud architecture i e full stack IT operations experience and analytics influence skills Responsibilities Engage influence product and engineering teams during the design and development phases to embed reliability and operability into new services defining enforce events logging monitoring and observability standards across applications Ensuring non-functional requirements NFRs are embedded early including SLA SLO SLI and error budgets into the product s offerings as part of the engineering solution Execute as Pro-active SRE Support engineer preventing P1 P2 potential P3s diagnosing any anomalies prior to any user and driving the necessary remediations across the teams involved in end-to-end ecosystem availability performance and consumption of the cloud architected application ecosystem leveraging SRE Orchestration solutions Collaborates with Engineering support teams including participation in escalations and blameless postmortems Work closely with customer-facing support teams to empower them with SRE insights and tooling Observe diagnose improve the end-2-end ecosystem performance of the Modern architected application portfolio i e technical understanding of interactions of a full stack application alongside with peer SRE team member Continuously optimize the L2 support operations work via SRE workflow automation Shape the SRE orchestration platform design with inputs from Production Operations Business usage Product and engineering teams Actively engage and drive AI Ops adoption across teams Qualifications 8-11 years of work experience evolving to a SRE engineer with 3-5 years of experience in continuously improving and transforming IT operations ways of working Bachelor s degree in Computer Science Information Technology or a related field Proven experience as an SRE in designing the events diagnostics performance measures and alert solutions to meet the SLA SLO SLIs The ideal Engineer will be highly quantitative have great judgment able to connect dots across ecosytems and efficiently work cross-functionally across teams to ensure SRE orchestrating solutions are meeting customer end-user expectations The candidate will take a pragmatic approach resolving incidents including the ability to systemically triangulate root causes and work effectively with external and internal teams to meet objectives A strong expertise of SRE Software Reliability Engineering and IT Service Management ITSM processes with a track record for improving service offerings - pro-actively resolving incidents providing a seamless customer end-user experience and proactively identifying and mitigating areas of risk Hands on experience in Python SQL No-SQl MySQL Mongo DB Cassandra Postgress AppDynamics ELK Stack Grafana Splunk Dynatrace Kafka and any SRE Ops toolsets A firm understanding of cloud archticture for distributed environments Front-end technologies HTML CSS JavaScript and frameworks like React Angular or Vue js Back-end technologies Server-side languages Java Spring Boot and related technologies that build the server-side logic APIs and database interaction with MySQL MongoDB Cassandra Couchbase Infrastructure Azure AWS cloud platforms and or Client server environments Prior experience involving in shaping transformation developing SRE solutions would be a plus Overview We are looking for a self-driven software engineering mindset SRE engineer to o Drive new shift left activities critical to apply Site Reliability Engineering SRE and quality assurance principles within the application design Project roadmap that enablees resilient outcomes o Apply pre-emptive approach into production minimizing business impact via SRE-driven orchestration of connecting all components of the ecosystem diagnosi